Would not recommend working as a support worker at this company.
Support worker (Former Employee) – Perth Metro – 26 June 2015
I worked as a support worker at Activ for two years. The most enjoyable part of my job was interacting with clients and taking them out to activities in the community.
As a support worker, I was given very limited information about the clients. The client information we received was often three or four years out of date.
When issues occurred with the clients, management failed to document them and simply moved them onto another support worker.
I was often expected to work unsociable hours and change my hours of work (at the client's request) with less than 24 hours notice. It was impossible to plan other commitments around my work for this reason.
Support workers were given part time contracts for five to ten hours a fortnight. Most support workers had to find a second job in order to pay their bills.
When I first started, the CEO said that he could not increase support worker wages as the cost of renting the new building was too high. It was only when the union got involved that Activ raised staff wages above minimum wage.
There were limited opportunities for support workers to advance their career within the company. There were very few support workers who stayed in the job for longer than six months.
In summary, I would not recommend working as a support worker at Activ.