Head of Collections ANZ (Former Employee) – Sydney NSW – 4 September 2017
Amex has a fantastic work culture and very employee focussed.
Management is good, but a little lean on-shore in Australia. Amex is very global and matrixes and reporting lines can be outside of Australia. The global nature of Amex can mean that evening conference calls can become very frequent, and therefore a flexible approach to work is needed.
Relaxed atmosphere with all staff treated equaly and fairly
Foreign Exchange Sales Consultant (Former Employee) – Adelaide SA – 15 August 2017
Great working conditions, management trusted you to go about your own day to day duties without looking over your shoulders. Those who chose to go above others and work hard to reach or at least show initiative to obtain KPI's were rewarded at the end of year with compensation packages.
Foreign Exchange Specialist (Former Employee) – Perh WA – 6 August 2017
Enjoyable but very challenging.Meeting new people and develop a good relationship, trust and showing good rapport with customers in my job I learned they will come back to me to transact their transaction again. American Express is a Multi cultural company that support their staff.The challenging part of my job is to be able to win every possible deals which become the enjoyable part of my job if you closed the deal.
Customer Service (Former Employee) – Sydney Australia – 21 July 2017
American express was a great company to work for. i was surrounded by great people everyday and i very much enjoyed going to work. The most enjoyable part of the job was being able to speak to different people everyday and being able to help them with the queries.
Corporate Servicing, Customer Care Professional (Former Employee) – Sydney NSW – 27 June 2017
I extremely enjoyed my time working at American Express. I found the work to lifestyle balance to be brilliant and extremely flexible. I also found the job role to be ever changing which ensured you would not get bored with the same workload. Overall a brilliant company to work for.
Corporate Travel Consultant (Former Employee) – Perth WA – 20 June 2017
Great job and a great team. Typical day at work would be long and non stop. Management was great and listened to what you had to say. Hardest part of the job was dealing with demanding clients but you just had to put on a smile and do everything you could to make them happy. Great perks in the job including discounted travel.
Providing great customer service that impresses people
Sales (Former Employee) – Sydney NSW – 28 May 2017
The culture, the people, the environment is wonderful in every way. A culture of employee diversity and customer centricity is front of mind when servicing customers and developing employees, which in turn drives shareholder value.
Customer Care Professional (Current Employee) – Sydney NSW – 27 April 2017
Working in a call centre that has won many awards is an amazing experience. We take calls from people of all walks of life and resolve there issues or help them pay their bil. Our callers are just like you & me and expect a great level of customer service.
Senior Customer Care Specialist (Former Employee) – Sydney NSW – 31 March 2017
making repetitive calls to customers to collect payments that are in areas. The job itself wasn't the best, but the people were the best part of it. i have been able to apply some key skills to my everyday life thanks to my role. the workplace culture is fun, productive and positive. the hardest part of the job is making those difficult calls to the customers however the most enjoyable part is when a customer thanks you for your professionalism and being genuine about your job.