The world's most respected Brand
Senior Customer Care Professional (Former Employee) – Pyrmont, Sydney – 22 February 2015
Working for American Express for 11 years, gave me an opportunity to enjoy working for a Company that values their clients and customers, and also supports their staff. I learned to build relationship care with clients and team mates, and also improving skills of customer service, resolving disputes and being able to find solutions for clients. Management were always available, from Managers to Call Centre Manager, we always knew they were there if we needed to talk or discuss challenges.
co- workers always make life interesting and also help build you when you need it, we all go through the same challenges its how we face them that make us who we are. this was also the most enjoyable part of the job.
The hardest part of the job, was leaving, after 11 years the challenge isnt there anymore and new challenges and journeys need to be found.
losing night shift, jobs going off shore