Parcel Delivery/Customer Service (Former Employee) – Brisbane QLD – 5 March 2018
security wise yes, balance life no, helpful no, all they want is to push out parcels and when you let them know that you are out of capacity and you can't deliver parcels due to safety issues, management will turn around and say something like it needed to be delivered today and if not next day contractor will get non compliance which is not fair on anyone.
21/2 hours in the morning without pay sorting parcels and only pay by the unit when you get out to deliver.
Management not supportive all they care about is KPI, Reaching their target and neglect the people that matters the most which are the people that are on the road delivering parcels, and most of us do it cause we want to feed our kids or pay our bills, always the big dudes pockets gets fatter and the average just making it.
Customer Service Consultant (Former Employee) – Melbourne VIC – 4 March 2018
Answering inbound enquiries regarding letter and parcel delivery. Managing all customer grievances and logging cases if further investigation is a requirement. The culture and management are too relaxed and is not as professional as other industries. Opportunities for advancement is not based on getting the right person for the job but rather being in particular groups.
Too many two-faced people. I wouldn't recommend working at this contact centre.
Letters and Parcels Sorter (Former Employee) – Sydney Western Suburbs NSW – 28 February 2018
I thoroughly enjoyed working for the Australia Post. Everyone was helpful and willing to help me at all times. We get free lunch sometime which was nice. Supervisors and Managers were all equally nice.
It's fun place to work the workplace culture is where everyone respect each other and help when in need, a typical days work is when sorting out all the mails parcels and before you know the day is finished it's a good place to work.
Pto (Former Employee) – Rosebery NSW – 17 February 2018
Great company to work with family friendly. I enjoyed my working life experience there. Safety is always a must. The best thing about Australia post is that you are a team member especially if you are on strike
Working as a Christmas casual at Australia Posts for 2 years in a row, it was a great experience to be in a warehouse type of job and to operate palette jacks and other machines. The management crew was a great mentor and they were always on top of the problems which they efficiently provide solutions.
Labourer (Former Employee) – Canberra ACT – 8 February 2018
A day at work there is always going to be days that are dull and days that are good. an example of a good day is that I always have a smile on my face and always associate with fellow peers. I always learn something new during work and never do anything against it. when managing work and personal life is manageable but needs a lot of time management for example if I know it is going to be a busy day I will plan it the night before I go to bed and plan everything instead of rushing and forgetting things. workplace culture is a big thing to me because it makes our workplace unique and helps us recognise the differences in a workplace and that everyone is the same but just believe and see in different ways. the hardest thing about the job to me is making friends because I don't know anyone and I like to keep to myself and try to do my best while trying to engage with everyone I work with. The most thing I enjoy in the job is that I want to learn something new all the time I will love to learn new things everyday while working which makes work interesting learning new things.
Facility Manager (Former Employee) – Sydney NSW – 8 February 2018
a very enjoyable job, see and talk to people everyday to motivate people to perform and do better
work relationship is very important, especially when I have to get the work done through people, therefore, good work relationship and motivation lead people to perform
Code of Conduct will be used as the last resorts to correct staff poor behaviour
work place culture required a better leadership to steer them in the right direction, but due to the decline of the business, hence there are a lot of redundancies offered, hence the culture need to manage better
the hardest part is also a most challenging part, inwhich we have to achieve a daily target regardless of the volume received,ie, all mail are delivered on time based on their product commitment
Postal Delivery Officer (Current Employee) – New South Wales – 1 February 2018
I really love working for Australia post. Its an amazing place to work and most staff members are amazing. The only downfall is that it can be hard to get full time work as you need to apply for it even tho you are already employed by them.
Mail Officer (Former Employee) – Tullamarine VIC – 1 February 2018
The workplace in general became a home to me and the workmates became my family because we spend more time together than my family. I lost my family and was left with a son who I only see on limited visits. My work was my life and I felt like a big contributor to the company and the community. I felt that my daily input was very vital because everything was done on a time frame. Indeed, very proud to be a part of that theme.
Workmates shares food to me, tend to me like a brother and son.
iThe drive to the westside gives me anxiety because of bad memories.
Loved the people I worked with there. Made good friends who always helped out or gave tips when needed. Work was easy to learn with good trainers who made the work easy to learn. The hardest part of the job was keeping cool on very hot and heated days as it was in a big warehouse.