Short-term, not long-term
Care worker (Former Employee) – Macquarie Park NSW – 8 August 2017
Worked in the company close to eight months now. Started off well with the management and rostering and office being helpful. Sadly, as I got to know clients, many confided me the Macquarie Park office is a sham. Lies have been surfacing, actual client compassion and care are fabricational and services paid by the clients are not top priority by the rostering team.
I was enforced to do a particular role at a premise I hadn't signed up for. With much invitation I was taken off it eventually but penalised as I went against management wishes. Since then my shifts have been affected. The dishonesty however, is unforgivable.
I had a regular client for shopping, service was fortnightly and in the morning. Office rostered the service to the client in the afternoon (against client wishes), client calls me to see if I can assist in sorting that out. Tried to get hold of rostering regarding it for eight hours with no response. Received message at 6:30am by rostering informing client had cancelled service for the day. Second client into my shift, client calls me to see if I was doing the service that day. When mentioned of the message I received from the office, the client said they had never contacted the client. In short, office cancelled service without informing the client.
One of many underhanded, expweriences I have come across. Resigning first presentable opportunity for a more honest and rewarding company who value their clients.
Pocket-money, YOU feel satisfied with what YOU can provide, not the company
You pay for office mistakes, wear and tear on car, long drives little petrol $$, don't let you work in your area, much more cons