Manager (Former Employee) – Rockhampton QLD – 24 January 2018
As manager I was responsible for the daily running of very busy store. I was in control of all facets of the business from Budgets to rostering and team management. I also was responsible for all stock issues.
I really enjoyed working there but due to me moving had to hand my postion over to someone able to take on my duties and my shifts. im sure they will enjoy working there as a member of a great and outstanding team
Casual Sales Assistant (Former Employee) – Warnbro WA – 29 January 2018
Have had the privilege of working for this company for many years after been given a chance to rejoin the work force after the birth of my children I found my family needs were considered at length and company was able to cater for my weekly roster allowing me to gain more work and experience very grateful employees and employers
While working here I was not taught anything and was expected to learn everything on my own, only my coworkers were helpful as my manager had made nothing clear to me. the workload is completely unmanageable as we had 15 minute change-overs between workers leaving no time to actually get anything done.
As far as i can see this is an isolated case as other Caltex establishments have larger change-overs between shifts and that this was a case of poor management.
Company focused on profit more so that the culture within the company. Reshuffle people out of jobs during corporate restructures putting people in management positions that know little on how the customers need to be handled in order to get the cash flow in when chasing amount due and overdue debt. The focus on profit has meant that a lot of staff have left due to their roles being changed to include more responsibility without the training or support.
Has gone through one restructure a couple of years ago, and now going through another one
Customer Service (Former Employee) – Melbourne VIC – 21 November 2017
Normally my day starts at 6.30 . i need to get ready and suppose to catch the bus by time so i can reach the job by 9 o clock. In the weekends we normally have more number of cars so the work load will be very high in the weekends but in normal week days we work hardly for 3 to 4 hours. coming to the pay it is very less 15 dollars per hour which is very small when compared with the work we do. there are many subdivisions in the job the toughest part is the tyres cleaning where a person is supposed to get down and up for so many times and it brings lot of pain at the backbone.
there are no pros in this job
hectic work in the weekends despite of same normal pay
Customer Service Attendant (Former Employee) – Rockingham WA – 20 October 2017
I worked for the same site twice. The first time (4 months) was a good experience and I enjoyed the atmosphere of the customers and team members I worked with. I left to pursue another job opportunity that paid better money.
Then the second time I came back while I was off work for 4 months, I stayed for 1 1/2 years this time. The first six months were good, but, then I was having issues with customers and my manager.
In the end I just got frustrated with the lack of support from my manager and team members that I resigned in June 2017. Been searching for work since. I miss Customer Service in general.
Console Operator/Customer Service (Former Employee) – Gladstone QLD – 16 October 2017
I enjoyed my time working for Woolworths Caltex and would love to work for the company again. They were very flexible on the hours I could work. There was always a continuous flow of customers and was always kept busy.
Customer service (Current Employee) – Gracemere QLD – 3 September 2017
The hours can be difficult , but if you do your job you get paid for your services , it's nice to work here , management is goodto work for , only sometimes does another team member let the side down , this can make a shift hard. The hardest part is trying to complete shift tasks when you are on your own.