Commonwealth Bank Employee Reviews

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Excellent Organisation
Head of Leveraged Finance (Former Employee) –  Sydney NSW13 January 2018
Corporate/Project lending involving commercial negotiations with clients, other financiers, lawyers: as well as internal stakeholders such as risk management team.
Pros
Good working relationships
Cons
Long Hours
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good management,fun working at the counter, good staff benefits
Customer Service Specialist (Former Employee) –  King George Sq branch and Carindale8 January 2018
A typical day at work fun with staff and love serving clients. Learned a lot from every training given by the Bank. Management looks after staff. Good benefits, good salary, shares every year if you performed well, which I always do every year. Bonuses every year base on staff and branch performance .The hardest part of the job when you dont balance and not meeting targets.The most enjoyable part of the job , when you make a client happy by giving the right product and helping them of their financial needs.and another enjoyable part is receiving the financial rewards by meeting the targets and recognition from the management and client of job well done.
Pros
shares every year, bonuses, free uniform
Cons
long hours -when not balance
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Its like one big family but you are at work
Agile Business Analyst (Current Employee) –  Darling Harbour NSW8 January 2018
An awesome place to work for and its pro family and worklife balance. The people you work with are awesome and they are definitely your second family.
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fun workplace
Customer Service - Call Centre (Former Employee) –  Sydney NSW3 January 2018
I really enjoyed working in a team environment, it was a fun workplace and taking calls where one can help solve peoples problems.
And always a chance to improve and grown in the work place.
Pros
rewards
Cons
rotating shifts
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My first job
Customer Service Officer (Former Employee) –  Sydney NSW3 January 2018
I worked for the Commonwealth Bank when i first left school. It was a great working environment. It provided me with the experience and knowledge of how to communicate with clients.
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Technology leader
Associate Investment Development (Former Employee) –  Sydney27 December 2017
Great structure and work life balance. Opportunity to participate in activities and groups outside of work. Lunch outside the garden is a highlight with plenty of peace and relaxation.
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Workplace
Business Systems Analyst (Current Employee) –  Sydney Olympic Park NSW27 December 2017
Workday is very intense with a high standard of work required, Expectations are that you work week will be over 55 hours.
Gained vast knowledge of various applications and a strong work ethic.
Pros
Staff banking benefits
Cons
Expected to work very long hours
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great place to work
Customer Service Specialist / Officer (Former Employee) –  Melbourne City Centre VIC13 December 2017
great place to work, has strong values and a good culture. very diverse workplace with a broad group of cultures.

enjoyed working in a team work environment.
Pros
great workplace
Cons
cbd travel
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inspiring and always a learning environment
Conveyance Officer (Former Employee) –  Parramatta NSW12 December 2017
diverse with a sense of influence and understanding in many fields with a capacity to change and develop into whatever is needed for the changing world.
Pros
interchange of ideas
Cons
not always compliant to hours
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Customer Service
Customer Service Representative (Former Employee) –  Bribie Island QLD11 December 2017
I Enjoyed all aspects of working within the branch

working with customers and any back office work that needed to be done.

banking taught me how to work to a schedule that needed to be completed that day
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Banking in Melbourne
Bank Officer (Former Employee) –  Melbourne VIC6 December 2017
CBA had a great working environment for its staff, however, I found the structure too archaic and very manual tasks in the Branches. At the Call Centre, it was a bit more modern and things were done using better technology. Training and development was not as readily available, it was a matter of asking around yourself to learn more.
Pros
Stable employment while it lasted
Cons
Behind the times technical wise.
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A good fast paced environment to be part of
Assistant Branch Manager (Former Employee) –  Sale VIC29 November 2017
You had the opportunity to advance both with your skill set and help customers with investing needs .
Hours of business are 9.30 to 4 pm although staff are on site from 8.45 am till 5 pm to meet and allow for personal training sessions and other branch business to be effected
Every day a new challenge and its you respond to the need that defines you
Pros
Good people to work with
Cons
none
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Diverse, friendly and great support for employees
Corporate Client Investigations (Former Employee) –  Lidcombe NSW29 November 2017
I enjoyed my time and the bank as all staff for friendly and helpful and the sense of community was great with many cultures and different faces. Besides the work load, it was easy to meet the KPI's as I had extensive training to help me excel in my role.
Pros
lunches, raffles, daily huddles
Cons
sometimes repetative
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Not applicable
Customer Service Officer/Teller (Former Employee) –  Moe VIC28 November 2017
Do not wish to do this as I have not worked there for 15 years and things have changed dramatically in banking since then. I would like you not to publish this.
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Watch out!
Lending Manager (Current Employee) –  Sydney NSW25 November 2017
Great place to work until a scape goat is required. You are treated as a number rather than a person. The only way you can make it anywhere in the company is if you have friends in high places. You see people who work very hard, productive and well which do not get recognition or rewarded, then you see other people who are lazy and clueless which get promoted in the blink of an eye.
Pros
Great people
Cons
Where do I begin
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Productive, supportive & acceptive
Customer service (Current Employee) –  Parramatta NSW21 November 2017
The commonwealth Bank is a great organisation especially for those who are cultural & diverse. This company supports all persons of any gender, sexuality, color & race. Charity is also very important and is supported immaculately.
Pros
Events every week, free lunches every month, charity events every month.
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Friendly team with very supportive team
Lender (Current Employee) –  Belconnen ACT21 November 2017
Great learning journey and coaching. Very supportive coaching team, but sometimes feel too much.
High pressure on achieving target
Struggling with work life balance
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Great work place in general
Software Engineer / Systems Specialist (Former Employee) –  Sydney Central Business District NSW15 November 2017
Great place to work, very enjoyable environment
There are a lot of support for career enhancement such internal training courses etc... workplace culture is a beautiful very friendly environment. Sometimes the job requires working very long hours it could be cover the whole weekend.
Pros
Good benefits
Cons
intensive demanding
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Ok if you are sales focused
Customer Service (Current Employee) –  Adelaide SA13 November 2017
Busy with not enough staff to cover. Staff benefits are good. Pay is inline with other similar businesses. Hardest part of job is reaching KPI's. Sometimes unrealistic.
Pros
staff benefits
Cons
sales pressure
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Customers are valued and customer experience is important
Manager Retail Lending (Former Employee) –  Sydney NSW13 November 2017
Branch network is a great place to work. The values are lived and breathed and managers are interested in helping staff progress. Flexibility is great.
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Overall rating

4.0
Based on 356 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.9
Job Security/Advancement
3.6
Management
3.7
Culture
3.8