Customer Service Specialist (Former Employee) – TAS – 20 March 2018
Very sales driven but was blessed with a great manager and team. Great wage, Bonus potential and career development. Lots of opportunities for more training
Con Phasing to online was pushy and customers weren’t given a choice. I left the Bank purely because customer service no longer mattered, all that mattered was getting 80+ year olds to use the ATMS to reduce over the counter withdrawals.
Wage, career progression
preach customer service but when push comes to shove only care about revenue
Senior Project Analyst (Former Employee) – New South Wales – 5 March 2018
Work expectations are high, but opportunity for cross departmental movement is also high. If you are unhappy in one role, chances are there will be an internal position somewhere else for you to explore until you find the area that is right for you.
professional development, mentoring, career advancement opportunities
Concierge (Current Employee) – Melbourne VIC – 28 February 2018
I was lucky at the branch I was in because staff there were very family friendly and nice. There is a major emphasis on unachievable sales targets. You get a lot of differrent characters at the bank that make your life difficult too.
Very productive place, I had a lot of fun, I gain lots of skills
Senior Business Analyst (Former Employee) – Sydney NSW – 27 February 2018
Nice place to work and live your life. They look after your life and family. Some time stressful, most of time not.multi culture. No discrimination from the high position people (e.g. IT managers, General Managers) but I've seen lots of discrimination from the lower position people (e.g. Team leaders, Delivery managers).
Team Assistant (Current Employee) – Sydney NSW – 16 January 2018
I enjoyed my time at CommBank. However in my department they only extended contracts by 6 months any time, which meant there was never much job security. We weren't really included in the larger part of the bank which made networking difficult, and I didn't feel that there was much effort made to help people once it seemed that their contracts were ending. Having said that for I did find my time enjoyable, there were a number of team functions to a slow us to connect with those who were near us, and they were quite flexible with work/life balancing.
good management,fun working at the counter, good staff benefits
Customer Service Specialist (Former Employee) – King George Sq branch and Carindale – 8 January 2018
A typical day at work fun with staff and love serving clients. Learned a lot from every training given by the Bank. Management looks after staff. Good benefits, good salary, shares every year if you performed well, which I always do every year. Bonuses every year base on staff and branch performance .The hardest part of the job when you dont balance and not meeting targets.The most enjoyable part of the job , when you make a client happy by giving the right product and helping them of their financial needs.and another enjoyable part is receiving the financial rewards by meeting the targets and recognition from the management and client of job well done.