Ergon Energy Employee Reviews

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Challenging
Works Planning Officer (Current Employee) –  Rockhampton QLD18 April 2017
Ever changing environment, limited control of achieving goals, mentally demanding and exhausting at times.
Good people that try their best and have tight bonds within teams that make it easier.
Pros
Good pay
Cons
Changes all the time not necessarily for the better
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Fun workplace, great friendly staff
CUSTOMER CARE REPRESENTATIVE (Former Employee) –  Townsville QLD19 March 2017
Each day at Ergon in the call centre was usually the same. Once you had logged in the phone calls would start, so this meant we were either connecting or disconnecting someone's power. The hardest part of the job was selling clean energy to consumers. The best part of the job was when you did sell this, the management would acknowledge it.
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Reviewed training material
Training & Development Product Developer (Former Employee) –  Mackay QLD6 February 2017
Reviewed training material, re-wrote some course material, produced Power Point Presentations, wrote Policy & Procedures.
Very interesting, worked with all levels of employees.
Pros
really good money
Cons
some people didn't pull their weight
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Productive company with room to advance, great environment
Category Management Specialist - Permanent (Former Employee) –  Townsville QLD17 January 2017
Great working environment, helpful co-workers, supportive management, opportunities to advance and lovely new head office. Gained a lot of knowledge in the various roles that I enjoyed.
Pros
flexibility, supportive, great pay and room to advance
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Needs new and proper management that follow the business rules.
Transmission Scheduler (Former Employee) –  Mackay QLD23 November 2016
Needs new and proper management that follow the business rules. I would like to see a management that follows the business rules and supports the employees who work to them.
Pros
Not too many
Cons
Poor management
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Progressive organisation undergoing much change and redefining itself.
Regional Asset Manager Northern (Former Employee) –  Cairns QLD8 November 2016
Progressive organisation redefining itself to meet changing stakeholder expectations. Relatively focused on employee wellbeing though more effort required to utilise employee skills and increase levels of engagement and wellbeing.
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The variety of work that I do, each day brings a new challenge.
Field Force Automation Project Support Officer (Former Employee) –  Townsville QLD26 October 2016
Typical day starts with morning phone call with Manager to set up the activities for the week. Handling multiple queries and requests from coworkers and Stream Leads and Project Manager. The variety of the requests being anything from finding out answers to questions, and actions requests. They are a great group of individuals working together to form the project team across the state.
Pros
flexible work life, pay, great people to work with
Cons
Long hours at times
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Extremely strong on safety and a well paid position.
TECHNICAL SERVICES SUPPORT OFFICER (Former Employee) –  Glenmore Road, North Rockhampton13 July 2016
Enjoyed working here for 14 years. Excellent working conditions, co-workers, salary and work / lifestyle balance. Attention to safety is exemplary.
Pros
Salary
Cons
Restructure
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Strong firm
Analyst Contract (Former Employee) –  Brisbane QLD27 June 2016
Fuel and power contract portfolio PMO, compliance reporting, credit risk, forward price curve forecasting value at-risk modelling and piloting risk modelling IT implementation projects.
Pros
Very progressive
Cons
long hours
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Good working conditons
Property Officer (Current Employee) –  Cairns City QLD26 May 2016
A good company to work for with a large variety of jobs. Great opportunities to work with many and varied skilled people.
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Awesome company to work for, great people
Business Service Representative (Former Employee) –  Rockhampton QLD28 April 2016
Great company to work for and there are some really nice people who are working there too. Good work place. I recommend working there.
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Safe place too work
Work Crew Leader, Transmission Line Operations (Current Employee) –  Rockhampton QLD29 February 2016
Very safe place to work. A typical day at work is going to a tower anywhere in cq and conducting works from live to dead work.
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Very focused on time management and adherence and quick learning
Business Service Consultant (Former Employee) –  Rockhampton QLD3 February 2016
Management seemed to not care as to the welfare of their staff. I was disappointed in a lot of the decisions in relation to staff management. You cannot take your holidays when you want it unless it fits within business needs and have know it to happen that they require your attendance for one day half way through your holidays
Pros
some really great people work there
Cons
time management and long days
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good job easy work good equipment
Lineman (Former Employee) –  mackay qld11 January 2016
good work ,good crews and good equipment . The work was interesting and meeting new people everyday in our daily work was great . very good training programs and experiences gained threw the different task and emergency situations faced daily . The hardest part of the job is the cyclone season and the working task and conditions faced but it is a great experience and good to be apart of a team helping others. the best part of the job was the different areas worked in and the experience gained working on other distribution systems
Pros
good pay and allowances
Cons
lack of over time and large project work
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A great place to work
CUSTOMER SERVICE DISPATCH (Former Employee) –  Cairns QLD3 January 2016
Really enjoyed working with Ergon for 6 and half years, work in well other staff memebers who where more than help to assist and provide me further knowledge of the electrical industry.
Pros
A great place to work
Cons
Redunancy
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Excellent. Great work, people and training.
Test Technician (Current Employee) –  Brisbane QLD26 November 2015
Great to work for. Good work and training. Would definitely go back. Chance for improvement and new skills. Always plenty of work.
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Management of depot warehouses for emergency response.
SUPPLY OFFICER (Former Employee) –  Various locations.3 November 2015
Ergon Energy used to be a great company to work for but in recent times it has not.
The role was great in that you were autonomous and you could plan your work day to suit your customers needs but that was gradually eroded as management decided to micro manage the role.
Pros
Autonomy for a period of time
Cons
Micro management from management, lack of trust as well.
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fast paced employer with great opportunities
IPA Personal Customer support officer (Former Employee) –  Rockhampton QLD 470010 September 2015
Fun work place with easy access to management if required, company is supportive of learning and training as a person to support their needs as a growing company. The staff with in the teams are super supportive and help with training. The day to day work is varied but can get quite monotonous if a change is not available regularly. The position was only contract and located in the wrong town for me to continue in this position.
Pros
great team to work with and learn from
Cons
in the wrong town
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enjoyed working with ergon
Customer Service Investigations Officer (Former Employee) –  Tooowoomba7 September 2015
I enjoyed working at ergon energy met fun people and enjoyed the customer Service and the investigation side of things. I enjoyed the inetereation with all internal and external stakeholders and like following things through from start to finish
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Great place to work
Program Development & Optimisation Engineer (Current Employee) –  Rockhampton, QLD19 April 2015
Ergon Energy provides for a safe, enjoyable and excellent work/life balance.

I would thoroughly recommend Ergon Energy to any prospective job seeker or university graduate.
Pros
Work/Life balance, job security.
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Overall rating

4.2
Based on 37 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
4.2
Job Security/Advancement
3.7
Management
3.4
Culture
3.8

CEO Approval

84%
13 ratings
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