Cooking Sales Manager (Current Employee) – Moore Park NSW – 15 November 2017
The workplace culture is the problem in H. Norman Stores, The structure of the business is the problem, sales people with very little knowledge then mistakes on the invoices no dedicated person to solve general problems .
Sales/Marketing (Former Employee) – Liverpool NSW – 14 November 2017
Day to day sales it was very conflicting everyone was out for themself as it was a commission structure so there was no team atmosphere. I didnt enjoy working every weekend But with commission there was always potential to earn mor
Administration /Debtors Officer (Former Employee) – Hervey Bay QLD – 9 November 2017
Harvey Norman need to increase the wages especially for Administration staff. The only advantage was getting discount on goods. There is nothing else to report, as it is better to not say anything if you don't have anything good to say
I enjoyed selling and making commission. I was very good at helping people find what they were looking for. I had great satisfaction in this role. I was the extended warranty queen and trained other staff to sell extended warranty on all white goods. It was very competitive between the staff to earn their commission and make their target budget for the month.
Sales representative (Former Employee) – Gepps Cross SA – 5 November 2017
All staff members were nice and reliable, they didn't slack off and they pushed for more than what had to be achieved. Working at Harvey Norman helped me learn a lot of skills that you can use in multiple different work forces.
Large Appliance Sales, commission based (Former Employee) – Sydney NSW – 13 October 2017
I worked in two seperate branches doing the same job. One in Sydney, and one on the north island of New Zealand. The potential to make money VIA commission sales varies tremendously on the location of the store. All in all it was a great place to work, that is slightly behind the times.
Personal Assistant (Former Employee) – Canberra ACT and Batemans Bay NSW – 12 October 2017
Hiring staff, approaching customers, receiving stock, faulty returns, finance contracts, trade nights. All aspects of retail including Admin. I was responsible for hiring some staff. In charge of cashiers. Booking Appointments. Selling Electrical Appliances, White Goods and Brown Goods. Also customer service with dissatisfied customers and liaison between customers and manufacturers or suppliers. Goods receiving and dispatching. Checking accounts.
friendly staff and management tams they give extensive and through training and everyone is willing to help you out when you get stuck and they have a 5 star customer service its a very fun and rewarding place to work.
commision and sales incentives, discounts for staff and free products
Retail Assistant (Former Employee) – North Ryde NSW – 17 August 2017
Management was very poorly conducted. the other staff are friendly and willing to help the week spent during my work experience was very underwhelming, but despite this due to the other workers are friendly and willing to help
I value my time spent at Harvey Norman. I learnt a lot about sales working on the floor at Harvey Norman Townsville and the Gold Coast. Working my way up to cashiers manager was also a great learning experience.
Sales Consultant (Former Employee) – Norman, AU – 19 July 2017
Typical day starts with doing the till and then ensuring the store layout is presentable and ready for trade.The people I worked with are from all different backgrounds and cultures, the hardest part of the job was leaving..
Sales Assistant (former) (Former Employee) – Young NSW – 19 July 2017
Harvey norman overall is a great company but the franchisee at Young NSW is ripping off employees by not paying them their right commissions and spivs. He has for many months claimes to have paid spivs to employees but has covered up his non payment by saying that all things are paid in commission when looking at payslip. They arent and he's just been pocketing the money. He doesn't pay the full hours of overtime and will only pay half or less of what is owed. Employees have to chase down non payment of commission for weeks before it's actually paid but its never the correct amount. If its questioned you risk loosing your job. Harvey norman bosses need to get rid of the franchisees that are no good. A worker shouldn't have to worry about speakingup and loosing theirjob over it.
Large workplace with number of electrical products.
Sales Person (Former Employee) – Sydney NSW – 17 July 2017
Harvey Norman was a good working space with great staff. I had learned the specifications of every product in electricals in order to sell them to customers. A typical day at work involved me introducing products and answering customer enquiries both in person or over the phone.