Coordinator (Former Employee) – Darwin NT – 10 February 2018
CEO and Executive Director needs to do something ASAP. My rating is about LWB in NT not nationwide, head office should investigate, staff turnover is massive, people just walk out without notice. Because of the Management.They dont treat staff right regardless on how good you are at you job. Resulting to being short staff that affects the qaulity of care they provide to the Clients. Management do a lot of cover ups , they are saving money by cost cutting on wages but dont save on the unnecassry things. NSW Office should secretly do a survey or investigate and ask around the staff without disclosing the staffs identity because they are scared to get ousted in their job. Programs cant run properly because of the short staffing but yet nothing is done. LWB Nt is dragging all LWB’s name across Australia so it needs to be relooked at investigated.
CEO and Executive Director needs to do something ASAP
Working with Clients is very rewarding
Management are bullies and is good in blaiming other staff member on their Mistake
Support Worker (Former Employee) – Darwin NT – 7 February 2018
Management in Darwin are very amateurish, unprofessional and fail to follow their own policies and procedures. They constantly cut corners, and this affects client care. So much so, that if compliance were to pay a visit, heads would roll. So much is covered up and easily so, as management look after each other. Management have one set of rules and the rest of staff have another. If you dare to question the hierarchy, you are punished in some form or other. Ask management a question and you are not answered. Staff are afraid to speak up, for fear of retribution. There is no formal induction other than receiving a wad of paper work, and a pen at a table and told to read through it alone and answer any questions. Being shadowed on your first day of work depends on if there is available staff. Quite often you are sent out alone on your first day. There is no training, team building or support. Rosters are often sent out day by day instead of a fortnight in advance, and always have errors. Wages are always mucked about. Clients and staff constanly complain about no one answering phones. Clients complain about being wrongly invoiced, but do not want to fill out a feed back form for fear of having their services stopped. Management have taken all of the joy out of a caring role that should be very rewarding. Staff work very hard but are never rewarded and hardly acknowleged. This is part of the resson why staff are leaving in droves.
Residential Youth Worker (Former Employee) – Sydney Western Suburbs NSW – 6 January 2018
Never report to community services or management will put you on split shifts sleep overs and even change your reports. Discredit the worker who puts kids before there profit and show you the door! Contracts for friends and family and money under the table!
Quality Business Partner VIC/TAS (Former Employee) – Victoria – 13 November 2017
Major changes trying to work through changes and restructure. GM are not aligned with org purpose. we were told how lucky we were the CEO used her valuable time to explain the strategic plan. too many people of self importance instead of what the organisation is funded to do.
Disability Support Worker yr 5 grade 4 (Former Employee) – Mudgee NSW – 21 October 2017
Team works together well more of a homely feel to houses clients and staff interact well clients families very comfortable with dropping in when they like having a cups with staff n clients Very friendly service
Have been with the company nearly 8 years. Was good to start with. Pay per hour good and weekend rates good. Sleepover rate needs to be better and they dont like paying if you are disturbed during night for awake time. Management needs improvement. Lack of communication between management and carers. Almost no praise but will give you a going over for minute things. Can't trust some co workers reporting on everything you say. Working with clients can be very rewarding and enjoyable most times. The only reason you would stay. Hours are unreliable.
Working at LWB one can get flexible working environment. Employees can have their lunch whenever they want, they can relax and go out for a walk if they are exhausted that can help improve the performance. It was a wonderful experience doing the internship over there.
Management struggle with their roles and have no people skills.
Worker (Former Employee) – Cairns QLD – 7 September 2017
Life Without Barriers is not such a good place to work now that the management is being run people who lack people skills. It has the potential to be good again once the current Cairns office management is replaced by people who know what they are doing.
Disabilities support worker/Foster Carer (Former Employee) – Mackay QLD – 3 September 2017
really great to work for and ahead of all the other support organisations when it comes to quality and person centred care requirements. Pay was always on time and accurate with great rates and benefits. I always had the support i needed when it came to stresses of the job and management was always contactable to discuss issues. would recommend working with life without barriers to anybody for a great career in the support industry.
Being a Foster Carer is working from home and caring for the child. The company in general were always there for you if you need them. Very big on culture and you had to complete 3 courses per year to continue being a Carer. I guess the hardest part of the job was making the child feel welcome and comfortable in your home. The children obviously had been removed from danger. So they would be scared. The most enjoyable part of the job was making them happy and being loved.
They always looked after the Carers when in training
Disability Support Worker (Former Employee) – Cairns QLD – 3 April 2017
I worked as Disability Support Worker, sometimes back to back if someone didn't show up. I took the client for shopping and appointment for the Doctor. On time to work rain or shine. I followed the workplace health and safety for my clients. The hardest part of the job if your had three clients and by yourself to work . I got more pay, and caring for them.
Disability Support Worker (Current Employee) – Townsville QLD – 25 March 2017
Best thing about the job is my clients who I love working with. They are the ONLY reason I have stayed with LWB. Management keeps changing and doesnt listen to support workers on the ground. As much as I love my clients I wouldnt recommend LWB as a workplace.