This is a immensely unprofessional and unhealthy work environment. You are expected and almost forced to participate in illegal conduct. Although the owner feigns to be a "Christian", she is anything but in her actions. She is money driven and is not interested in true advocacy or protection of consumers. You are expected to "overlook" client rights in lieu of the happiness of the person choosing the provider.
The office manager is so unprofessional she literally screams at staff, people who call in, everyone. She talks loudly and condescendingly to everyone