Role: Immigration Detention Centre Security Officer
Deal directly with customers face to face, respond promptly to customer inquiries, handle and resolve customer complaints.
Supervise and Management of the transfer of people through Serco’s Immigration Detention Centres
Organise facilitate and provide security support on Charter flights throughout Australia and Internationally for the transfer of clients
Sound Knowledge of customer service principles and practices, Knowledge of relevant computer applications, Knowledge of administrative procedures, Numeric, oral and written language applications
Ensure the safe operations and supervision of Serco’s centres in Western Australia and Northern Territory