A typical day involves customer interaction, staff training, banking, profit reports, stock ordering, campaign execution, repairing specs, and office tasks.
What I have learned in my time at OPSM is leadership skills, different management styles, customer service, mathematics equations, technical skills involving polishing, hand edging, soldering and all areas of optical skills.
My co-workers were a mix of ages, ethnicity and skill sets. They ranged from a more experienced sales person looking to retire soon, to a new starter in the optical sector. My colleges across the other shops in the region which I have daily interaction in are all a different mix again.
Hardest part of my job is waiting. A lot of the jobs are manufactured off site where I have little influence or control. . The customer is trusting me to take responsibility for the speedy delivery of their order.
I enjoyed the team worked with at OPSM!
The staff and management was amazing, very supportive!
Can become stressful.