Customer Service Officer (Former Employee) – Port Hedland WA – 20 September 2017
Love working with Qantas a lot training to do every months to increase our experiences n knowledge As customer service in Qantas club as well as check in counter met a lot of people with different characters but enjoyed
Ramp and Customer Service (Former Employee) – Moranbah, Queensland – 20 September 2017
If you're interested in Aviation you need to apply with Qantas great way to start off and keep going in your new career. Absolutely loved working for them for the past 2 years best people I've met and worked with
resource coordinator (Current Employee) – Perth Airport WA – 13 September 2017
Great company to work for with good benefits, Is a very stressful and busy environment to work in at times. Many outside influences that impact on the work environment eg: weather, schedules staff sickness & dealing with the public in a fast moving environment. Need to be able to think on your feet and to resolve problems effectively & instantly.
Logistics Officer (Former Employee) – Brisbane Central Business District QLD – 4 September 2017
You have 10 different managers to report 2 . Was being v told what to do differently 100 times a day just head down and do your job. Don't be in loved in office politics. You won't be doing yourself any favours
Like all airlines you are just seen as a number who is a robot to their system. A constant roll over of staff is the norm, I had 5 managers in 3 years. Terrible shift work, long hours and no recognition.
There are 2 sets of unions. 1 for the old and 1 for the new. the new get paid less , with less benefits but work harder. You need to pay $600 for physical , go through an online course (12 subjects) and pass a forklift assessment all on your time. Once you pass all this , they think you will not leave. You will not be working on aeroplanes , as they say. (this is for the old only) . You will be working mainly in the "mail room' , this is a brain dead job just lifting bags all day. You will be working every weekend , lucky to get 1 out of every 8 off. The place has a very bad culture , if you are not Friends or are family of the leading hands you will be subject to all the bad jobs. They have a very large turn around of staff. Qantas has a really good airline name , and they are taking advantage of this ! If you dont believe me look at the history of their adds. They continually advertise for staff. Management do not listen or care. they say you will work 40hrs , but they are cutting that back to 25hrs. If your still going to go ahead with applying , speak to the interviewers about all of above . They will confirm all is true.
cheap standby tickets after 6 months of work
working weekends, bad culture, midnight shifts, unfair practices, two unions
Food Processor (Former Employee) – Sydney NSW – 30 March 2017
It was a positive experience trying something different. Chandler were well organised and run. I enjoyed the physical and mental challenges. Learnt a lot about food production and understanding all the WHS procedures along the way
Enjoyed the energy and callanges with targets and schedules
General Manager - Alice Springs (Former Employee) – Alice Springs NT – 29 March 2017
Working in a professional team environment, meeting people from all walks of life. The skills learnt were immeasurable and can be applied to any employment opportunity. I enjoyed my time working for Qantas.
Customer Service Representative (Current Employee) – Sydney NSW – 27 March 2017
My day at work consists of helping the general public and making sure all there needs a meet with no issues so the walk away happy. Also to work as a team with my colleagues and make the enviroment and happy place so that we look forward to coming to work.
Catering Assistant (Current Employee) – Sydney NSW – 25 March 2017
Notorious coworkers in Qantas Catering Preset part against casuals. some of old ladies are intolerably rude - harassing, racially discriminating and bullying. No one cares about these old princesses whatever they do because they have worked there for a long time. less productive work environment. less efficient process many mistakes because of these old foxes.
Busy, hectic, exciting work with like minded colleagues.
Customer Service Consultant (Full-time/Shift) (Former Employee) – Camberwell VIC 3124 – 16 March 2017
A typical day began with a briefing, focusing on national/international events that may impact our workload. Feedback from the previous shift and a discussion on what procedures may be implemented, then straight into what our specific role was for the day All employees continuously attended training modules whether conducted online or in a classroom environment. We enjoyed a friendly, procedural/organised work culture, overall interaction with colleagues and passengers was with a positive attitude. Like any job it had its challenges, disrupted passengers, natural events causing delays, time constraints and long hours with various shift starts and occasionally repetitive. I would say I loved the camaraderie, I have many life long friends and also the being part of a established, well respected Australian Airline.