Busy, hectic, exciting work with like minded colleagues.
Customer Service Consultant (Full-time/Shift) (Former Employee) – Camberwell VIC 3124 – 16 March 2017
A typical day began with a briefing, focusing on national/international events that may impact our workload. Feedback from the previous shift and a discussion on what procedures may be implemented, then straight into what our specific role was for the day
All employees continuously attended training modules whether conducted online or in a classroom environment.
We enjoyed a friendly, procedural/organised work culture, overall interaction with colleagues and passengers was with a positive attitude.
Like any job it had its challenges, disrupted passengers, natural events causing delays, time constraints and long hours with various shift starts and occasionally repetitive.
I would say I loved the camaraderie, I have many life long friends and also the being part of a established, well respected Australian Airline.
Difficult start and finish times