Questions and Answers about Telstra

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What interview questions do they ask at Telstra?


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8 answers

Biggest mistakes you ha e made a
D how did you overcome them?

Answered - Outbound customer service ( priority assistance) (Former Employee) - Windaree Victoria

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The questions will be about customer experiences that you have had over the years and what will you be able to bring to the company

Answered - Billing Implementation Specialist (Former Employee) - Sydney Central Business District NSW

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Depends on the department your applying for, mainly about your experience.

Answered - Drafting, technical phone support (Former Employee) - Bendigo VIC

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Long long ago it was once asked why you would like to work for Telstra and what would you do if you do NOT get selected?

Answered - Senior Telecommunications Technical Officer STTO (Former Employee) - Sydney NSW

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The usual customer service ones.
- Name a hard situation you had to tackle in customer/client service
- Name your weakness
- Name a situation you went above and beyond

Nothing special or out of the norm.

Answered - Field Deployment Officer (Current Employee) - Melbourne

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Totally depends on the role you are going for.
I only had one interview and it was very technical.

Answered - IT Domain Specialist (Former Employee) - Melbourne City Centre VIC

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Behavioral Interview questions

Answered - NBN Business Operations Specialist (Former Employee) - Sydney NSW

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Where did I see myself in the future?
Am I great with greeting customers?

Answered - Sales Representative (Casual) (Former Employee) - bunbury wa 6230

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