People are great, company direction/management not so much.
IT Domain Specialist (Former Employee) – Melbourne City Centre VIC – 13 June 2017
Loved the potential there - so much to get done - all big projects.
BAU work consisted of ensuring green lights, looking for improvements etc - standard internal support stuff.
A lot of talented individuals work there, unfortunately hamstrung by leadership.
Management can be good if you get in the right area, or the right one; pockets of bad managers exist in every business i guess, but they are unnoticed, even endorsed by the leadership here.
Workplace Culture: the company is going through an outsourcing love affair at the moment, put it down to cutting OpEx and giving the work to 3rd party; not sure on the long game there, i am no director.
Hardest part of the job: satisfying the business of the risk/reward no-brainers; example: an innovation to reduce internal customer wait times from 2-3 hours down to around 5 minutes with zero risk and zero impact to the front end experience did not get through.
Enjoyable: the people are fantastic, work-life balance is great and the enterprise infrastructure is amazing, they own the network so connectivity is out of this world.