Surveillance Operator (Former Employee) – Sydney NSW – 5 December 2017
I worked in the Surveillance Department. Remuneration was poor, especially for the amount of work completed by staff in the department and the responsibilities placed on us.
Certain Duty Managers, were abhorrent to work with. Incompetent managers up the top, made it especially hard to communicate when issues arose, and the HR officer assigned to oversee the Surveillance and Security teams was atrocious in her behaviour towards staff members.
The only good part about the position was working with the team/s you were placed in. Some teams were a lot better than others.
Free meals and subsidised parking.
Management (certain Surveillance Duty Managers), Remuneration and workload.
Senior Business Analyst (Former Employee) – Sydney NSW – 5 October 2017
This was a deliberately short term contract. The Star was working on Loyalty programs for their existing customers in order to compete with the Barangaroo complex. Each BA had a separate stream of work, and the methodology was waterfall. An interesting project and highly commercial environment. It was very difficult to get the time needed from key stakeholders.
Bartender (Current Employee) – Sydney NSW – 25 April 2017
Simply everything is working good, followed by the right people focused to give an unique experience to the guests. Any problem will be solved and you can have someone to speak wit at any time. If you have a good attitude there is always a chance to be promote.
Dealer/Croupier (Current Employee) – Pyrmont NSW – 12 January 2017
Working at The Star allowed me to see and understand a huge ray of cultures and activities that have made me more adaptable and flexible. Just meeting anyone have been a challenge for me, that it pushes me to respond appropriately in an instant depending on who i have approached or whom have caught my attention. It ranges from my workmates to my manager, customers to high rollers/regulars, and to all of their nationality that i have to be aware of so I communicate to ensure that they are welcome and I'm approachable. Working at my station, I will need to pay attention to detail. From security to customers behaviour, it is a non stop task. I have to respond to their needs while maintain pace to my station to allow the companies product to be a success. The hardest part of my job would be collecting temporary information and making its full use to increase work pace because everyday it is not exactly the same. The most enjoyable part of my job is whenever my customers are enjoying their day, at the end of the day, "time flies when your having fun". Whenever my customers can distract me from keeping track of time, it is very enjoyable.
Staff parking, Free Food, Discounted Hotel Rates and Restaurants
Casino Games Supervisor (Former Employee) – Table game department – 15 February 2014
A team work enviroment,dealing with all kind of people from differient back ground. Up dated gaming knowledge of rules and procedures,skills of solving customers complaint. Strong management team throughout work place with clear goals in mind. Team work spirits in you and your co-workers,strive to be motivated and cooperative at all times. The hardest part of the job is being shift worker.04:00 o 'clock start work or finish. The most enjoyable part of the work is you never be bored,as you will see and deal with new things everyday.
free meals and drinks throughout all shift.on going trainings.
P/T Housekeeping (Former Employee) – Sydney – 19 January 2014
I have worked at The Star and The Darling for around 1 year 7 months. We have such a great team and I had learned so much about cleaning with this role. I started this role without experience in cleaning and very committed to learn everything from the beginning. Most of the day I normally clean around 10 to 14 rooms including the suites and penthouse. Maintaining high standard of cleaning. I work well with the team and respect to each other and also work well autonomously. The hardest part of the job if I have so many room Queue room at the same time and it will be a bit rushing but other than that is all good. I got to meet up with so many celebrity and an honor to clean their room and not forget to mention that I enjoy my work very much.