Toll Employee Reviews

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Good
Part time until Feb 2016 (Former Employee) –  Perth Airport WA25 October 2017
A good employment opportunity. Good day to day operation, most people were enjoyable to work around. There was a negative culture associated with much of the facility which was disappointing.
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good company to work for
toll marine logistics (Former Employee) –  Portsmith QLD21 October 2017
I found toll to be a great company to work for as the team i worked with were a good group of people, the management was really good, you could talk to them without feeling pressured and they were understanding. the high safety standards made me feel safe while working there and it was just a really good experience overall.
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Exciting progressive customer focussed company
Business Systems Training Manager (Former Employee) –  Brisbane QLD20 October 2017
I worked with the company for 28 years and 4 months. The job was always challenging and rewarding. Management was always available to assist and I learnt a great deal about the transport industry, customer focus and continuous improvement cultures.
The hardest part of the job at times was the hours and engendering a sense of ownership about the systems.
The most enjoyable parts of the job was watching the company grow, training new incoming recruits, maintaining the computer systems and the team environment that existed in the national administration office. All this made me feel that I was making a good contribution to the growth of the business.
Pros
Job satisfaction
Cons
No longer have the job
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Toll
Store person and machine operator (Current Employee) –  Melbourne Western Suburbs VIC18 October 2017
Great company, high safety standards. Extremely good culture across all toll sites. Always opportunities to progress within the company. Always expanding.
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Working at Toll
Head of Credit Management (Former Employee) –  Melbourne VIC16 October 2017
To be successful at Toll you need to be dynamic, think on your feet, adaptable & be able to use your skills across many departments & roles. If you can do this then Toll offers great challenges & experiences for the self motivated person looking to take their career to the next level.
Pros
Diversity
Cons
Communication
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Toll needs to sort out their work policies as they preach 1 but not abide by their policies
Line Haul Driver (Current Employee) –  Karawatha15 October 2017
I found toll have 2 rules in their policies their written policy and a policy they work by if you speak up you will get burned if you say no to a run then you will miss out on further runs and be put on change overs or just doing the Toowoomba dog run
Pros
None
Cons
You work to suit them
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not a great place to work
Business Development Manager (Former Employee) –  Brisbane QLD19 September 2017
this company is is about 30 years behind in culture not really in touch with the market with a "they (customers) need us more than we need them attitude"
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Good casual job
Dock Hand (Current Employee) –  Blacktown NSW10 September 2017
This job is good pay for anyone in college or university, but wouldn't recommend to someone looking to support a family considering the hours can fluctuate from week to week.
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Productive and fun place to work.
Major Account Manager (Former Employee) –  Eastern Creek NSW5 September 2017
Toll was a great place to work, great working environment, good work ethics, management really supportive.

Flexible working conditions with days out on the road and days/hours per day in the office.

Good friendly team environment, gatherings for lunch on a Friday if we could all make it.

Client functions on a regular basis.
Pros
Client functions
Cons
None really
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Customer service
Customer service (Former Employee) –  Mascot NSW3 September 2017
Daily routine answer inbound emails and calls. Follow up enquires of deliveries. Book in collections. Track items for customers. Do audits on drivers to track items and manage enquires. Provide customers with up to date information for enquires and follow ups.
Pros
Great work culture, friendly staff and managers
Cons
no xmas party
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great work
mc driver (Former Employee) –  Brisbane QLD31 August 2017
great work ,great company,would recommend anyone to work there , you must be a good worker and driver ,alot of tight places to get into , but over all great job
Pros
alot of work
Cons
just a number in a system
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Overall good company
Key Account Management Support (Current Employee) –  Melbourne VIC27 August 2017
Overall good company with many areas to learn. Some management team is using micro management skills which is outdated.

Recent restructure put the company under stress and many issues in the operation and service areas.
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Good employer
Courier Driver (Former Employee) –  Newcastle NSW21 August 2017
Managers were excellent. The workplace culture was friendly, helpful and understanding. The pace was constant and therefore concentrating on speed signs difficult. I enjoy driving so I enjoyed this work.
Pros
Good team
Cons
High risk of offending against traffic laws because of time on the road..
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Good Labour Job
Dock Hand (Current Employee) –  Australia17 August 2017
Toll Priority is a good place to work while in school. It pays well and allows flexibility to attend classes. Whilst the management does not care much for input, the job is good.
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fun place to work great wage
Supervisor (Former Employee) –  melbourne australia14 August 2017
great place to work fast paced great wages must be good on forklift both high reach and counterbalance as well as rf scanning be commited to your job well taken care of.
Pros
great pay
Cons
none
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Flexible, Supportive and Team Oriented
Administration Officer (Former Employee) –  Karawatha QLD11 August 2017
A great team culture with supportive management and opportunities for advancement. Long lasting working relationships makes every day a pleasure. Frequent company restructuring however forces staff to relocate from their position or move on from the company.
Pros
flexible
Cons
frequent restructuring of business leading to large staff turnover
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Challenging industry to work in. Good business strategies.
Finance Lead (Former Employee) –  Dry Creek SA4 August 2017
Challenging industry, provides opportunities for advancement. People are friendly. Workplace culture continuously improving and safety is number one.

Management are very interactive and approachable. Enjoy working with both internal and external customers.

Company updates provided to every employee so we all understand and know the direction the company is heading in. Open communication lines for feedback provided.

Typical day is analysing financial data and performing financial operations.

Have undergone continuous improvement training and gained a better insight on how to deal with day to day issues and how to implement changes for a better work around.
Pros
Flexibility in working arrangements
Cons
Long hours required for busy periods
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Retention Mode
Customer Service (Current Employee) –  Australia25 July 2017
The company is in retention mode at the moment and making a lot of changes to the structure of the company. A lot of uncertainty for the direction the company is taking.
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truck driver
contractor (Former Employee) –  Perth WA24 July 2017
casual work delivering goods for well known supermarkets. Variable shift patterns - never did the same shift twice. the truckd I worked in were nice and clean.
Pros
good trucks
Cons
not guarateed work
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Work
Labourer (Casual) (Current Employee) –  Sydney NSW17 July 2017
Working at Toll has helped me a lot. The work place is very friendly. A typical day at will just be like always, pick and pack boxes onto pallets or into truck trailers. Hardest part of the job is to keep up with hydration, the supervisors sometime will say keep working due to frequent loads coming into the warehouse. The most enjoyable part of the job is knowing that even it is hard work, I still get paid a lot of money, also communicating with my fellow workmates and supervisors while waiting for load to come in
Pros
Short hours
Cons
No lunch break, no air con
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Overall rating

3.7
Based on 433 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.6
Job Security/Advancement
3.2
Management
3.2
Culture
3.5