Sales Executive (Former Employee) – Sydney NSW – 6 October 2017
the organisation is undergoing a difficult move from a regional controlled operation to a central focus. change is slow to materialise and the benefits are not evident. Communication is often slow or breaks down. Despite internal problems the staff continue to deliver high quality service and never waiver from their commitment to client care.
Education Support Worker (Former Employee) – Denistone West NSW – 7 November 2017
Excellent place to work, great team culture and placed a big emphasis on professional development. Uniting was always very flexible around my work hours and I was given opportunities to explore other aspects of the organisation.
Manager (Former Employee) – Sydney – 1 October 2017
Staff regularly hung out to dry particularly by upper management. Their mission statement is definitely not put into practice where staff are concerned. Trying to drag ILU into 21st century with no or very little help for their managers. Managers under incredible strain & Area Managers are really only concerned about their own jobs & how they look to the Pitt Street office.
Customer Service (Current Employee) – Wendouree VIC – 27 September 2017
Restore is an op shop in wendouree. Its mostly volunteers there. The volunteers price items and use the cashier. I love working there. Meet lots of people and make friends with the other volunteers. Love working at restore. The bosses are easy going and great to work with.
Very stressed workers and many left due to management and lack of support
Disability support worker (Former Employee) – Sydney NSW – 20 July 2017
I worked for Uniting Disability and found that many workers were very stressed and that many new staff (including casuals) were not trained properly and were often left on their own to work with very complex clients. It was a very female dominated management ( at all levels) who could be very icy cold and pro-feminist, not the best place to work for males. Very hierarchical management style which is top down. I saw many good workers leave very broken and hurt and many, before they left, were doing extra unpaid hours and did not feel properly supported. The NDIS had made Uniting a place that is more about profit and money and there is a culture of change which never ends. Very high staff turnover among disability support consultants who have been given unrealistic amount of client loads. Very sad to see this happening to good workers. When Uniting changed their name from Uniting Care it is the care that went out the door for sure.
Other workers are often dedictaed, always paid on time and fairly
Constant change, high staff turnover, not being trained well, huge stress loads, males not given many chances to go up in managemet, cold work environment from management/leaders, very little christian emphasis
Assistant in Nursing (Current Employee) – Newcastle NSW – 14 June 2017
No one taught me how to do any documentation and they always say if you don't know something ask but when I do ask they get angry. I was once told by an RN that I shouldn't be working on a particular side because they are too sickly. Good pay and only an enjoyable experience if the staff are your friends otherwise you're stuck on your own and no one wants to help you when it becomes overwhelming.
Ok place to work plenty of staff meetings to voice your opinion on how things are going
AIN (Assistant in Nursing) (Current Employee) – Hamlyn Terrace NSW – 12 June 2017
Uniting are a good Company to work for but at the moment they are more Task orientated than Person Centre Care Staff spend more time Cleaning than they do with the Residents The manager is New and there are a lot of changes The hardest part of the job is not having enough one on one time with Residents The most enjoyable part of the Job is making the residents aware that they are being cared for and putting a smile on there face most times
This is meant to be anonymous (Former Employee) – Sydney NSW – 23 April 2017
Too many managers and too many making silly decisions No work-life balance Was responsible for working on critical business infrastructure but not trusted to work from home or other locations other than head office. No money gets spent on anything of importance. When childcare centres have to run their own independant fundraisers so they can buy stationary there is an issue.
Non-Residential Withdrawal Program Coordinator (Former Employee) – Coburg VIC – 5 April 2017
As a previous employee of UnitingCare ReGen, I can confirm that this place prioritises evidence based practice and staff's work satisfaction. The leadership team is compassionate, innovative and passionate.
CSE (Former Employee) – Peakhurst NSW – 18 February 2017
Never been so stressed in my life for the low pay and rediculous work load is not worth the job. So many paper works and barely anytime to care for the resident. I went home and cried everyday. The cleaning staffs get the same pay and less stress.
Constantly working back to get through the paper work and not getting paid for it
Service Manager (Former Employee) – NSW – 3 January 2017
The community care team used to be great but all the good managers are gone. There is a culture of fear and the systems are dreadful. If you speak up those at the top with big egos and no skills come after you. Clients get dreadful service because of the call centre and the front line staff cop the complaints
I have never worked for an organisation where the public image was so far from the reality ..they really don't care about their staff let alone their customers. It's all about the money. A shame for an organisation that was once a social justice leader
Poor systems and senior management. Staff treated appallingly
Educator (Current Employee) – Canberra ACT – 20 December 2016
VERY happy with my work with Uniting. Head Office genuinely care about the children and the staff. Above award wages and great conditions. My manager checks in on us regularly and communicates well with us. Finally found a company that means what they say about caring for the children, will be staying here!
Training opportunities, feel respected by head office, treated like a professional.