Uniting Employee Reviews

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Great staff, very poor management.
Carer (Current Employee) –  Kingscliff NSW11 February 2018
Staff are fantastic, but are constantly under appreciated. DON talks about staff in a nasty way. Often she has been heard saying care staff, just stand around talking all day. Makes fun of care workers to other ppl in higher positions. Very bad culture, staff fantastic and helpful, but feel downtrodden by management. Culture of bullying.
Pros
Great staff
Cons
Culture of bullying by management. Staff have low opinion of DON
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Great team culture
Case Manager/Support consultant (Former Employee) –  Penrith NSW14 January 2018
Great team environment, Lots of excellent training, Great workplace culture, Long hours - can be confronting with clients behaviours
Meet a lot of new people and learn about other people and their culture, traditions, customs
Pros
Get team culture
Cons
Long hours
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Caring role
Extended Care Worker (Former Employee) –  Hobart Tasmania14 January 2018
As a Carer you "hit the ground running" on day shift. Afternoon shift is still busy but not so much as days.
You need to be a very patient person with a heart of gold. This is not a job you do for money or just a job. Your heart has to be truly in it.
I have learnt to have an open mind.
Managements door is always open and approachable.
Workplace culture is a family atmosphere.
Hardest part of the job would be the managing aggressive Clients. Not being able to spend public holidays with your family. This industry is 24/7, 365 day a week.
Most enjoyable part The people you are caring for and staff working with. You have a sense of achievement of helping someone with their day to day needs.
Pros
the people
Cons
low wage, no public holiday's
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An organization where you will learn a lot
Administration and Roster Clerk (Former Employee) –  Blacktown NSW3 January 2018
Calls and rostering are parts of everyday tasks where focus and common sense are necessary.

Excellent customer relationship is always beneficial in assisting clients in the best way possible.

Trust of care staff helps in coming up with most time-efficient and safest roster for them.

Making customers and care staff happy is always the aim for the day.
Pros
The experience of dealing with clients and other staff are valuable.
Cons
The loss of several employees has an effect with the efficient running of a day's work.
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Great work place, family friendly
Education Support Worker (Former Employee) –  Denistone West NSW7 November 2017
Excellent place to work, great team culture and placed a big emphasis on professional development. Uniting was always very flexible around my work hours and I was given opportunities to explore other aspects of the organisation.
Pros
Great team
Cons
Intense work
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a caring workforce
Sales Executive (Former Employee) –  Sydney NSW6 October 2017
the organisation is undergoing a difficult move from a regional controlled operation to a central focus. change is slow to materialise and the benefits are not evident. Communication is often slow or breaks down. Despite internal problems the staff continue to deliver high quality service and never waiver from their commitment to client care.
Pros
working with passionate people
Cons
communication breakdown and lack of leadership
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Stressful place to work
Manager (Former Employee) –  Sydney1 October 2017
Staff regularly hung out to dry particularly by upper management. Their mission statement is definitely not put into practice where staff are concerned.
Trying to drag ILU into 21st century with no or very little help for their managers. Managers under incredible strain & Area Managers are really only concerned about their own jobs & how they look to the Pitt Street office.
Cons
Incredibly long hours
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GREAT place to work
Customer Service (Current Employee) –  Wendouree VIC27 September 2017
Restore is an op shop in wendouree. Its mostly volunteers there. The volunteers price items and use the cashier. I love working there. Meet lots of people and make friends with the other volunteers. Love working at restore. The bosses are easy going and great to work with.
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learnt about clothes
Customer Service (Former Employee) –  Geelong VIC10 September 2017
loved working with my boss tori at detroit crescene it was voluntry and got me back in working with people. I still visit to say hello and buy things sometimes
Pros
meeting people
Cons
not payed work
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Uniting Care cover a broad range of community activities
Youth Art Therapy Chaplain (Current Employee) –  Brisbane QLD20 August 2017
Enjoyable area I work within, however as it is voluntary it is not financially beneficial. The training offered is very beneficial and they offer professional supervision which is conciderate
Pros
Challenging
Cons
Low pay
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Very stressed workers and many left due to management and lack of support
Disability support worker (Former Employee) –  Sydney NSW20 July 2017
I worked for Uniting Disability and found that many workers were very stressed and that many new staff (including casuals) were not trained properly and were often left on their own to work with very complex clients. It was a very female dominated management ( at all levels) who could be very icy cold and pro-feminist, not the best place to work for males. Very hierarchical management style which is top down. I saw many good workers leave very broken and hurt and many, before they left, were doing extra unpaid hours and did not feel properly supported. The NDIS had made Uniting a place that is more about profit and money and there is a culture of change which never ends. Very high staff turnover among disability support consultants who have been given unrealistic amount of client loads. Very sad to see this happening to good workers. When Uniting changed their name from Uniting Care it is the care that went out the door for sure.
Pros
Other workers are often dedictaed, always paid on time and fairly
Cons
Constant change, high staff turnover, not being trained well, huge stress loads, males not given many chances to go up in managemet, cold work environment from management/leaders, very little christian emphasis
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Work place
Aged Care AIN (Former Employee) –  Tamworth NSW20 July 2017
Realky injoyed working with the older people in the nursing home loved my job enjoyed it to the tee would go work back there anyday its a really good work place
Pros
Free lunch
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Not for Profit. Pleasant work staff and conditions
Finance Officer (Former Employee) –  Penrith NSW8 July 2017
I was on contract assignment, general accounting duties. Reconciling G/L and Fixed Assets.

New software. very powerful.

I had worked with management in a previous contract assignment.

Once again, Not for Profit culture, polite and calm.

Nothing really, all familiar.

I like Not for Profit environments.
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An innovative and person centered organisation
Local area coordinator (Former Employee) –  Bega NSW4 July 2017
Uniting is embedded in local communities across Australia. It offers good salary sacrifice arrangements and is in the forefront of taking a person centered approach to all of its care roles.

Being such a large organisation there are advancement possibilities especially for those willing to be flexible around location.
Pros
A thoughtful and person centered employer
Cons
generally low salaries
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friendly place
Test Coordinator (Former Employee) –  Sydney NSW18 June 2017
Uniting Care is a friendly and supportive place to work.
Management are supporting and always willing to have an open mind. I enjoyed my time while working here
Pros
friendly
Cons
none
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Needs improvement.
Assistant in Nursing (Current Employee) –  Newcastle NSW14 June 2017
No one taught me how to do any documentation and they always say if you don't know something ask but when I do ask they get angry. I was once told by an RN that I shouldn't be working on a particular side because they are too sickly. Good pay and only an enjoyable experience if the staff are your friends otherwise you're stuck on your own and no one wants to help you when it becomes overwhelming.
Pros
Residents
Cons
Unfriendly staff
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Ok place to work plenty of staff meetings to voice your opinion on how things are going
AIN (Assistant in Nursing) (Current Employee) –  Hamlyn Terrace NSW12 June 2017
Uniting are a good Company to work for but at the moment they are more Task orientated than Person Centre Care Staff spend more time Cleaning than they do with the Residents
The manager is New and there are a lot of changes
The hardest part of the job is not having enough one on one time with Residents
The most enjoyable part of the Job is making the residents aware that they are being cared for and putting a smile on there face most times
Pros
some great staff, salary packaging and free meals
Cons
not enough time spent with residents
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no support
Care Worker (Former Employee) –  Sydney Western Suburbs NSW7 June 2017
There is not much support for staff
management are not supportive
the client that are glad when you arrive as you maybe the only one they see
being able to put a smile on some ones face
Pros
meeting new people
Cons
not enough hours
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Horrible culture
This is meant to be anonymous (Former Employee) –  Sydney NSW23 April 2017
Too many managers and too many making silly decisions
No work-life balance
Was responsible for working on critical business infrastructure but not trusted to work from home or other locations other than head office.
No money gets spent on anything of importance. When childcare centres have to run their own independant fundraisers so they can buy stationary there is an issue.
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A leading organisation in the AOD sector
Non-Residential Withdrawal Program Coordinator (Former Employee) –  Coburg VIC5 April 2017
As a previous employee of UnitingCare ReGen, I can confirm that this place prioritises evidence based practice and staff's work satisfaction. The leadership team is compassionate, innovative and passionate.
Pros
Work/life balance policies. Culture.
Cons
Work is subject to funding opportunities.
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Overall rating

3.9
Based on 95 reviews
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3.8Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.4Management
3.5Culture