Yarra Trams Employee Reviews

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Pathetic organisation
Customer Service Officer (Current Employee) –  Melbourne VIC5 December 2017
Never ever work for this organisation. Poor management and very badly run company with many dodgy workplace practices. never ever work for this company it's a very closed shop at middle management level all protecting each other with serious work place problems.
Pros
None at all
Cons
Shifts totally anti life friendly
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Great work place, friendly people.
Tram Driver (Former Employee) –  Melbourne VIC7 February 2017
Great place to work, meeting and mixing with lots of people from all different cultures and everyone getting along. Just like one big happy family.
Great ammenities in lunch rooms...... Table tennis, pool tables somewhere nice to sit while your on a break.
People look out for each other.
Pros
You can Chang shifts with someone else if it doesn't suit you.
Cons
You can work long hours and sometimes you can't get a shift change.
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Scoring points at the security points
Security officer (Former Employee) –  Melbourne VIC6 February 2016
I have worked in yarra trams during the night shifts safe guarding the parked trams from the graffity users for every half an hour.
Pros
Night shifts
Cons
short hours
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productive work environment.
Revenue Protection Officer / Supervisor (Current Employee) –  Melbourne10 May 2015
Supervise staff on road, deploy and allocate equipment and area for staff to work. Attend to staff with issues job related. Melbourne Magistrates court appearances. Writing of incident briefs and statements. Overall Supervision and running of a team of 17 Authorised Officers.
Pros
free public transport
Cons
shift work 7 days a week
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checking myki's
Revenue Protection Supervisor (Current Employee) –  Melbourne, VIC13 April 2015
Set up teams tasking for the day, allocate equipment to team members and partners for the day.

Go out on the field and Supervise and advise staff how the performing and helping them in difficult situations when required.
Pros
free public transport
Cons
shift work 7 days a week
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A good company who tried to put employees first
Customer Service Employee (Former Employee) –  Melbourne, Victoria1 February 2015
Asiiistin tourists with valuable travel information.The hardest part was dealing with difficult customers, but owning the problem was the most challenging part. enjoyable was having customer appreciation.
Pros
face to face customer service
Cons
dealing with conflict
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Fun place to work just not challenging
CUSTOMER SERVICE EMPLOYEE (Current Employee) –  melbourne6 May 2014
Fun workplace, great people and fantastic conditions.
Problem is haven't learnt enough and after nearly 11 years im becoming a bit stale.
Management and co workers are really good people.
Hardest part of the job is that it gets very boring at times and it dosent challenge me at all.
Most enjoyable part of job is the people are great.
Pros
good people, great pay
Cons
not challenging
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Overall rating

3.9
Based on 8 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
4.4
Job Security/Advancement
3.8
Management
3.1
Culture
3.4

Yarra Trams Reviews by Location