Used to be fun, now boys club mentality with little recognition of hard work
MEDIA MANAGER (Former Employee) – Hobart, TAS – 13 January 2015
As a Media Manager, the role is largely thankless, yet the expectations are almost insurmountable. Unlike the Store Manager or Sales Manager roles, there are no financial incentives, which does not correlate with the responsibilities. As an MM, you are responsible for the CD, DVD, Games, and Accessories departments as well as the counter. All merchandising is your responsibility, as well as daily monitoring of KPIs and weekly budget targets. You are also required to roster appropriately and it is paramount to learn effective delegation and recognise people's strengths.. The hardest part of the job was seeing others do less whilst reaping the rewards of a generous commission structure or bonuses for management. As well as the expectation to fulfil all the duties of an SM on occasion for no extra credit The most enjoyable part was sharing your passions for media with the customers. What I learned was that it has become a popularity contest and political minefield, and if you're not with the IN crowd, then you are well and truly ostracised.
you have a job, some of the people are amazing