Great team, job security. Bad managers.
Retail Assistant (Former Employee) – Point Cook VIC – 14 May 2017
Good: Stable job, good pay, great rapport with the team because you're all stuck in the same boat. Stricter codes to abide by so you know you can't get caught out by your own ignorance if you give underage kids alcohol. Multiple jobs in one shift (depending on which store you're in). One store I worked in swapped around the register shifts every two hours because whoever thought of that idea had been just as drained as anyone else on a register for 4-8 hours, so that everyone got a turn to be on the floor doing stock and helping customers which gave you a break in a sense.
Bad: If you're a young adult who gets a job at Dan Murphy's, expect to be put on the Saturday night shift for two years. That shift teaches you some real patience. And instead of the fortnightly Saturday night shift swap idea, they don't want you to change the fragile eco system if it means putting someone middle aged on a Saturday shift, because they don't like that. This might come off as whiny, but once you deal with the incompetence that one has in two different stores in Melbourne, there's not a concern for good management, but because everyone is mates up top and they don't want to make things difficult for themselves. HR won't listen to your complaints, and brush off most issues, even extremely problematic issues like having your boss watch you over your shoulder while you fill out a mandatory quiz on how the work environment is and the management. We were lucky to have a lady on our team who was unionised otherwise one of the worst people in the world would have remained a manager.
Great team, stable pay and conditions and part time positions which are hard to come by.
Saturday night shifts and the middle aged privilege.