Academic Service Officer jobs

Company Description

Griffith Business School (GBS) delivers outstanding business education and research through engagement with industry, government and the local communities we serve.

Griffith Business School strives to prepare graduates for an ever-changing world where responsible leadership and sustainable business practices are critical. Our strong industry connections and partnerships with many high-profile organisations across the country and throughout the Asia–Pacific region ensures our graduates are equipped to meet the demands of employers, today and in the future.

Job Description

We are seeking an Academic Support Officer to join the team at our Nathan campus. Please note that from February 2027 (the anticipated relocation) this position will move to the Brisbane City (CBD).

This role provides a high level of administrative support within the Learning and Teaching portfolio, to ensure effective course management for Griffith Business School.

The Academic Support Officer is responsible for supporting a broad range of course administration activities and processes including, but not limited to, the management of enrolments, course profile generation and review, academic administration for minor and major course changes, timely provision of course information, and support for Course Convenors.

Working within a designated Program cluster, this role works in collaboration with the Program Support Officers, to drive processes and administrative course support to Departments, Program Directors and Advisors, Course Convenors, and academic staff.

About you

You will be an experienced administrator with:

• Excellent communication and interpersonal skills
• A professional demeanour with a customer-focused approach
• A high-level of attention to detail
• Experience with data entry, management and reporting
• Proficiency in Microsoft Office applications
• Preferred: Experience working with a Curriculum Management System

What we can offer
This is a continuing, full-time position where you will initially be based at Brisbane South (Nathan). From February 2027 (the anticipated relocation), your primary work location will be Brisbane CBD – the date of the relocation is yet to be determined.

As Griffith is a multi-site University you may be required to work across other locations.

Salary Range
Base Salary Hew 5 in the range of $82,415 - $92,456 per annum plus 17% Superannuation. The salary including superannuation is in the range $96,426 -$108,174 per annum.

Qualifications

• The occupant will possess relevant tertiary qualifications and subsequent work experience or an equivalent combination of relevant experience and/or education and training.

Additional Information

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

How to apply
Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the ‘About you’ section and Position Description. (If applying through Indeed, please include you cover letter as the first page of your resume).
• Current curriculum vitae/resume including full contact details

Applicants must have Australian working rights for the duration of this contract. Successful candidates may be subject to a criminal history check.

For further information specifically about this role, please contact Lisa Boulton, Team Leader (Academic Services) via email lisa.boulton@griffith.edu.au.

Closing date: Sunday, 6th September 2026 at 11:59pm AEST. All applications must be submitted online.

Please allow at least 1 – 3 weeks from the closing date to expect an application update.