Administration Officer , Queensland Health jobs

About the role

As an Administration Officer within Allied Health Services, you will play a vital role in supporting the delivery of high-quality patient care by providing efficient administrative and customer service support to clinicians, patients and stakeholders. Working as part of a multidisciplinary team, you will coordinate patient referrals and appointments, maintain accurate clinical and administrative records, and ensure the smooth day-to-day operation of Allied Health services.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

Accurately processes referrals, schedules patient appointments, rescheduling and confirming as necessary and manages pending appointments, expired appointments for patients using ESM, ensuring alignment with the Specialist Outpatients Implementation Standards (SOSIS).
Manage workload appropriately; prioritising tasks, ensuring work is completed within designated timeframes.
Provide a high level of administrative support within a multidisciplinary team ensuring business needs are met to a high standard.
Exercise judgment and discretion in undertaking various tasks whilst being responsible for the quality of work undertaken.
Work autonomously with minimal supervision and participate as a positive member within a multidisciplinary team while displaying strong work ethics.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.