The Department of Communities brings together the services and functions of disability services, child protection and family support, community initiatives and regional services reform.

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.

The Opportunity
As an Application Support Officer, you will be responsible for assisting business systems in the definition, design, technical architectures and appropriate solutions to meet the departments business objectives and technical requirements.

You will provide second level user support by diagnosing and resolving reported incidents relating to Department systems and business application solutions and assists in facilitating third level support with software providers and accurately record incidents, monitor and document action plans; ensuring their timely resolution and closing issues when the incidents are complete. You will also Assist senior staff in the definition and design of appropriate and technical architecture solutions to meet business objectives and technical requirements.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Michela Orsini, HR Consultant 0434 464 370, HRRecruitment@communities.wa.gov.au.

There is currently 1 permanent position available for immediate filling.

The successful applicant or applicants assessed as suitable through this process may receive further offers of contract employment and/or offers of permanent employment in this or similar roles.

Join the Department of Communities
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:

A current resume/CV.

A three [3] page summary outlining the key responsibilities and achievements you have had during your career in the context of the job description and Essential Work Related Requirements (Selection Criteria).

A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).

An application form (for hard copy applications only).

Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process.

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Michela Orsini, HR Consultant0434 464 370, HRRecruitment@communities.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls - 133 677

Speak & Listen - 1300 555 727

SMS relay - 0423 677 767

Integrity and Honesty
The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.

Equity and Diversity

Communities welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal and Torres Strait Islanders, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.

Please let us know if there are adjustments we can make to allow you to fully participate in the application and interview process, as well as in the workplace. Please contact Michela Orsini, HR Consultant0434 464 370, HRRecruitment@communities.wa.gov.au.

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

Attachments:

Application Form
Information for Applicants

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