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Guest Service Agent Airlie Beach | Careers | at Hotel Group
at Hotel Group
Airlie Beach QLD
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Weekend availability, Shift work
Airlie Beach QLD

Full job description

Airlie Beach

Full Time | Multiple Properties

at Hotel Group is currently seeking highly motivated, well-presented, energetic person who enjoys providing great service with a smile, to join our team as a Full Time Guest Service Agent. You will be able to work a flexible roster, which includes regular weekends. Only short listed candidates will be contacted, local resident highly regarded.


Duties and responsibilities:

  • General front office duties – checking guests in & out
  • Maintaining guest’s accounts with accuracy
  • Ensure a very high level of customer service is constantly maintained
  • Maintain good communication and work relationships in all hotel areas and with all properties
  • Processing large volumes of reservations in a timely and professional manner
  • Timely email management

The successful candidate will have:

  • Positive and “Can Do” attitude, strong work ethic and ability to work in a team
  • Excellent interpersonal and communication skills
  • Commitment to delivering a high level of customer service
  • Flexibility to respond to a variety of different work situations
  • The ability to multi task and demonstrate initiative
  • Excellent computer skills in the Office Suite
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