Branch Manager jobs

Req ID: 108343
Department: AR Proprietary Lending
Division: Australia Retail
Location: Melbourne
About Us

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

About the Role

Role type: Full time, permanent

Role location: 833 Collins Street, Melbourne VIC 3008

The Lending Area Manager is responsible for leading a team of specialist lenders. This role involves recruitment, onboarding, capability building, and leading the sales and performance of a successful specialist lending team. Key responsibilities also include managing customer experience, risk, and governance of the lending team.

What will your day look like?

The Proprietary Lending division aims to help customers by offering lending solutions that are tailored to their needs, with simple processes and a strong focus on service across all direct channels whether in person or online.

As an ANZ Lending Area Manager, you will be responsible for shaping the direction and growth of the lending business, including attracting and keeping great people on the team as well as making sure lending services run smoothly, whether they’re delivered in branches or remotely. You will also manage risks and keep operations safe and secure.

Key responsibilities include:
Recruiting and onboarding new home lenders.
Leading a consistent approach to sales leadership of a specialised lending team.
Supporting skill development to cultivate high-performing lenders.
Managing the performance, customer experience, and governance of the lending team.
Building succession planning and career prospects for new lenders to support team growth.
Ensuring compliance with ANZ policies and regulatory requirements.

What will you bring?

To be successful in this role, you should bring in the following:

Strong networking and relationship building skills, demonstrable influencing abilities
Proven home lending sales track record and ability to grow and scale home lending business, together with whole of customer relationship and banking needs
Strong understanding of both the end to end home loan business including systems/process/Policies and Procedures
Proven coaching skillset
Product and credit skills and knowledge
Growth mindset and ability to do things differently to achieve incremental results
So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

. You can apply for this role by visiting ANZ Careers and searching for reference number 108343 .

Job Posting End Date

09/01/2026 , 11.59pm, (Melbourne Australia)