Business Support Coordinator jobs in Melbourne VIC

The role supports the Service Delivery Manager in maintaining oversight of priorities, schedules, initiatives and stakeholder engagement activities across the Service Delivery function. This includes coordinating partner meetings and service delivery forums, preparing briefing materials, presentations, reports and correspondence, and tracking actions, initiatives and deliverables to support effective planning, follow-up and implementation.

• $100,894 to $114,476 + 12% Superannuation
• Work for a community based organisation making a real difference

ROLE SUMMARY:

The position also plays an important role in supporting communication and information flow across the Service Delivery function and broader Fleet, Equipment and Clothing portfolio. This includes coordinating portfolio communications, supporting the development of service delivery documentation, guides and supporting materials, and assisting with the preparation and consolidation of information for reports, briefings and portfolio updates.

The role requires strong organisational skills, sound judgement, attention to detail and the ability to manage competing priorities in a dynamic service delivery environment. Working closely with the Service Delivery Manager, Service Delivery Partners and broader portfolio teams, the position contributes to improved coordination, visibility and consistency across service delivery activities.

The role is expected to work with a degree of independence, exercise initiative in the coordination of activities and information, and provide flexible support to ensure continuity of service delivery across the function.

WHO WE ARE:

Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities. We support them to understand their risk and the relevance of taking action before, during and after emergency events.

As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.

TO APPLY:

Please view the and submit an application via careers.vic.gov.au Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV.

For further information about the role, please contact Philip Nelson on [email protected].

Applications close Friday, August 28, 2026.

VICSES is an equal opportunity employer committed to safeguarding children and vulnerable people, upholding the highest standards of integrity and community trust, and leading gender equality in the emergency management sector. All applicants are required to complete the relevant screening processes prior to appointment. VICSES also supports flexible working arrangements, subject to operational and business requirements. For more information on our values, benefits, and recruitment process, please visit ses.vic.gov.au/join-us/careers

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