Business Support Manager jobs

Job description
Agency Attorney-General’s Department Work unit Director of Public Prosecutions Management
Job title Manager Business Support Designation Senior Administrative Officer 1
Job type Full time Duration Ongoing
Salary $136,380 - $152,357 Location Darwin
Position number 10394 RTF 359871 Closing 08/11/2026
Contact Officer Mel Listing, Assistant Director of Public Prosecutions on 08 8935 7500 or Melinda.Listing@nt.gov.au
About the agency http://www.dpp.nt.gov.au | DPP Careers (nt.gov.au)
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359871
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
Lead the strategic delivery of corporate, workforce, financial, governance and business support functions for the Director of Public Prosecutions
(DPP), ensuring the effective management of organisational resources, compliance obligations, risk, workforce capability and business
improvement initiatives.
Provide authoritative advice and strategic recommendations to the Director, Assistant Director and Executive Leadership Team on workforce
planning, financial management, organisational capability, governance frameworks, procurement, business systems and continuous improvement
initiatives to support informed decision-making and achievement of DPP strategic objectives. Drive organisational change, performance reporting,
service innovation and the implementation of corporate strategies, policies and systems that strengthen governance outcomes, operational
effectiveness and service delivery across the DPP.
Key duties and responsibilities
1. Lead and manage travel, financial, procurement, and human resource activities including records management, vehicle fleet, assets, Information

Technology, and recruitment ensuring efficient operations in these areas.
2. Lead business improvement, service redesign and organisational change initiatives, including review of systems, policies, processes and

operating procedures to improve service delivery and customer outcomes.
3. Provide best practice operational and policy advice on all corporate services, including financial management, budget development, corporate

reporting, and HR management.
4. Advise and train managers and staff on corporate support systems, policies, and procedures, including recruitment and workforce

development.
5. Develop relationships with DPP unit managers and stakeholders to facilitate corporate services and support strategic objectives.
6. Assist managers with recruitment processes by implementing effective procedures and providing necessary support.
7. Identify organisational risks, service delivery gaps and business improvement opportunities and develop recommendations and implementation

strategies to improve efficiency, effectiveness and compliance.
8. Ensure compliance with audit requirements and with legislative, regulatory and policy requirements including the Financial Management Act,

Procurement Act, Public Sector Employment and Management Act, Information Act, Work Health and Safety legislation and relevant whole-
of-government frameworks.

9. Lead, mentor and develop a multidisciplinary Business Support team through effective workforce planning, performance management,
coaching and succession planning, fostering a culture of accountability, continuous improvement and service excellence across the DPP.

Selection criteria
Essential
1. Demonstrated extensive experience in strategic human resource management, workforce planning and organisational capability development,

including contemporary best practice human resource management, recruitment, succession planning and employee performance
management, and the ability to identify and respond to emerging workforce issues.

2. Demonstrated significant working knowledge and experience of public administration, corporate governance, and the frameworks guiding
government decision-making including policies, protocols, and legislation related to work health and safety, risk management, and information
and records management.

3. Demonstrated ability to analyse and provide high level of advice of business operations, including finance, procurement, IT, and travel
management, as well as an understanding of relevant legislation and governance frameworks.

4. An understanding of the principles and processes involved in developing guidelines, policies, and procedures, along with change management
techniques.

5. Demonstrated success leading and developing multidisciplinary business support teams, including workforce planning, performance
management, coaching, succession planning and capability development within a complex organisation

6. Demonstrated commitment to customer-focused service delivery, continuous improvement and innovation, with the ability to identify
opportunities and implement solutions that improve organisational performance and governance outcome

7. Advanced proficiency in Microsoft Office applications, particularly Excel, and experience using corporate information systems and reporting
tools to support analysis, performance monitoring and strategic reporting.

8. Working knowledge of the NT Public Sector Employment and Management Act, Financial Management Act and the Procurement Act and
associated legislative and governance frameworks or the demonstrated ability to quickly acquire and apply this knowledge.

Desirable
1. Demonstrated knowledge of travel procedures and the ability to interpret legislation and apply the NTG Travel Policy Framework to travel

requests.
2. Knowledge of the role and responsibility of the DPP and the wider criminal justice process, including appeals, or the ability to quickly acquire

this.
Further information
The successful applicant will be required to undergo a criminal history check including a Fingerprint Scan and Name Check. A criminal history
check will not exclude an applicant from this position unless it is a relevant criminal history. Pre-employment form is to be submitted with your
online application, to support the selection panel in assessing your application.