Business Support Officer jobs in Sydney NSW

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

The Business Support Officer provides high-quality administrative, operational and project support across two dynamic business units. The role is responsible for coordinating business unit-wide administrative functions, facilitating key divisional projects, and providing flexible support to teams in response to changing business priorities. By ensuring efficient business operations, maintaining accurate records, coordinating communications and supporting project delivery, this role contributes to the successful implementation of programs and services that benefit the City of Sydney and its communities.

This role provides support across two business units:

• City Economy & Safety, which delivers programs that strengthen local economies, enhance community safety, and promote Sydney as a safe, innovative and globally connected 24-hour city.
• Sustainable & Resilient City, which delivers programs that help residential and business communities improve environmental performance, embrace circular economy principles, and build resilience to climate change and extreme weather.

To be successful in this role, you will have:

• relevant tertiary qualifications (TAFE, University or equivalent) in business administration, office management, project administration or a related discipline, or demonstrated equivalent experience in a business support role.
• demonstrated experience providing high-quality administrative and operational support in a complex environment, with the ability to manage competing priorities and adapt to changing business needs.
• highly developed written and verbal communication skills, with the ability to prepare accurate business documentation and build effective relationships with a broad range of internal and external stakeholders.
• strong organisational, analytical and problem-solving skills, with excellent attention to detail and experience supporting projects, coordinating activities and maintaining accurate records.
• proficiency in Microsoft Office Suite and experience using corporate business systems, including finance, procurement, records management or other enterprise applications.

This is a permanent position. To be eligible, you must be an Australian citizen or permanent resident.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration and a criminal history check.

Applications must be submitted online by 11:59pm, Tuesday 28th July 2026.

For more information, contact Julia Lipton, Manager, Sustainable & Resilient Sydney on 0477 342 004.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive families
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.