Café Manager jobs in Newtown NSW

Alba Italian Restaurant is seeking an experienced Café and Restaurant Manager to lead the front-of-house operation of our independently operated restaurant in Newtown.

Alba specialises in the cuisine and hospitality of Southern Italy. The successful candidate will be responsible for coordinating daily restaurant operations, leading the front-of-house team and maintaining high standards of service, compliance and commercial performance.

About the role

This is a hands-on management position requiring a strong presence on the restaurant floor. The Manager will coordinate service, manage employees, oversee bookings and customer service and support the owners in achieving operational and financial objectives.

The position requires availability across a rotating roster, including evenings, weekends and public holidays.

Main responsibilities

• Plan and coordinate the daily operation of the restaurant.
• Lead and supervise front-of-house employees during service.
• Recruit, induct, train and monitor front-of-house employees.
• Prepare rosters in accordance with operational requirements and labour budgets.
• Allocate duties and manage employee performance.
• Maintain consistent service procedures and presentation standards.
• Manage reservations, table allocations, functions and group bookings.
• Monitor guest satisfaction and resolve complaints professionally.
• Coordinate communication between front-of-house and kitchen employees.
• Monitor sales, labour costs, stock usage and other operating expenses.
• Assist with budgets, sales targets and operational reporting.
• Manage beverage stock, ordering, receiving and stocktakes.
• Liaise with food, beverage and service suppliers.
• Support the development of the wine, beverage and food-service offering.
• Ensure compliance with liquor licensing, RSA, food-safety and workplace-safety requirements.
• Assist with restaurant marketing, promotions and customer-retention activities.
• Process payments, reconcile daily takings and complete closing procedures.
• Report operational results, staffing matters and maintenance requirements to the owners.
• Coordinate communication between front-of-house and kitchen employees
• Assist with restaurant marketing, promotions and customer retention activities
• Manage beverage inventory, including ordering, receiving and stocktakes
• Ensure restaurant equipment, presentation and cleanliness standards are maintained,

Skills and experience

Applicants should have:

• A relevant qualification in hospitality management, business or a related discipline, or substantial equivalent industry experience.
• At least 2 years of relevant restaurant-management or supervisory experience.
• Demonstrated experience managing a full-service restaurant
• Experience supervising, training and rostering hospitality employees.
• Strong knowledge of coffee, restaurant service, food, wine and [-beverage operations.
• Experience with reservations and point-of-sale systems.
• Sound understanding of labour costs, stock control and restaurant financial performance.
• Excellent leadership, communication and conflict-resolution skills.
• Strong organisational and problem-solving abilities.
• A current NSW Responsible Service of Alcohol certificate.

Experience in an Italian restaurant or a restaurant with a strong wine and food focus will be highly regarded.

Employment conditions

• Permanent, full-time employment.
• Salary between $80,000 and $90,000 based on experience
• Approximately 38 hours per week, with reasonable additional hours where required.
• Evening, weekend and public-holiday work will be required.

How to apply

Please submit your résumé and a detailed cover letter explaining your restaurant-management experience, leadership responsibilities and experience managing restaurant operations and financial performance.

Applications will be assessed on demonstrated qualifications, skills and experience.

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person