Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over three towers. The location boasts a tropical lifestyle where in your downtime you can explore the Great Barrier Reef, enjoy the cafés and restaurants along the esplanade, experience Cape Tribulation and enjoy local markets.

Purpose
As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
Work diligently within the established guidelines to achieve the impeccable standards we hold dear
Maintain and restock housekeeping trolleys, keeping them organised and well equipped
Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
Respect guest privacy and security, upholding our commitment to their comfort
Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

Previous experience as a cleaner or room attendant is a plus
Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
You embrace collaborating with colleagues from various backgrounds
Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.