Cafe Consultant jobs

Zesty Lemon Cafe is a vibrant, community-focused cafe known for serving high-quality coffee and fresh, locally sourced food in a welcoming environment."

**Job Overview:**

We are seeking an enthusiastic and customer-focused Front of House/Barista to join our team.

This role combines exceptional customer service with skilled barista duties to create a memorable experience for our guests. The ideal candidate is passionate about coffee, thrives in a fast-paced environment, and enjoys connecting with people.

The position is suitable for a team member who is available for early starts 2-3 days a week. This position requires availability between 6:30am and 2:30pm weekend availability is a must.

**Key Responsibilities:**

*Barista Duties:*

- Prepare and serve a variety of coffee beverages (e.g., espresso, cappuccino, latte, cold brew) to a high standard, following recipes and presentation guidelines.

- Operate and maintain coffee equipment, including espresso machines and grinders

- Monitor coffee bean stock and ensure proper storage to maintain freshness.

- Create latte art and ensure consistent quality in drink preparation.

- Stay updated on coffee trends and suggest new drink ideas to enhance the menu.

*Customer Service (Front of House):*

- Greet and engage customers with a warm, friendly demeanor.

- Take orders accurately, provide menu recommendations, and upsell where appropriate.

- Handle cash, card, and digital payments efficiently, ensuring accurate transactions.

- Address customer inquiries, complaints, or special requests promptly and professionally.

- Maintain a clean and organized front-of-house area, including tables, counters, and condiment stations.

- Ensure compliance with health, safety, and sanitation standards.

*Barista Duties:*

- Prepare and serve a variety of coffee beverages (e.g., espresso, cappuccino, latte, cold brew) to a high standard, following recipes and presentation guidelines.

- Operate and maintain coffee equipment, including espresso machines and grinders

- Monitor coffee bean stock and ensure proper storage to maintain freshness.

- Create latte art and ensure consistent quality in drink preparation.

- Stay updated on coffee trends and suggest new drink ideas to enhance the menu.

*Team Collaboration:*

- Work closely with kitchen staff and other team members to ensure smooth operations.

- Assist with restocking supplies, cleaning, and opening/closing procedures as needed.

- Contribute to a positive, collaborative, and inclusive team environment.

**Qualifications and Skills:**

- Previous experience in a customer-facing role, preferably in a cafe, restaurant, or hospitality setting.

- Minimum of 2 years Barista experience

- Strong communication and interpersonal skills with a customer-first attitude.

- Ability to multitask and remain calm under pressure in a fast-paced environment.

- Knowledge of coffee preparation techniques, equipment, and hygiene standards is a plus.

- Basic math skills for handling transactions and inventory.

- Food Handler’s Certificate

**Physical Requirements:**

- Ability to stand for extended periods and lift up to 20kg

- Comfortable working in a fast-paced environment with frequent bending, reaching, and moving.

**Benefits:**

- competitive wages, staff discounts and opportunities for growth

- A fun, supportive, and dynamic work environment.

**How to Apply:**

Please submit your resume and a brief cover letter We look forward to meeting you and exploring how you can contribute to the Zesty Lemon team!

Job Type: Casual

Pay: $33.85 – $40.62 per hour

Benefits:

• Employee discount
• Free drinks

Experience:

• Barista: 2 years (Required)
• Customer service: 1 year (Preferred)
• Food handling: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person