Care Coordinator jobs in Northern Territory

About the Role

Please note this is an onsite role based in Alice Springs, candidates outside the area are welcome to apply if they are willing to relocate.However, relocation costs are self funded and not covered by the employer

We are seeking an organised, proactive, and compassionate NDIS Administration Coordinator to join our growing team. This role is responsible for providing high-quality administrative support to ensure the smooth operation of our NDIS services while maintaining compliance with the NDIS Practice Standards.

The successful candidate will work closely with management, participants, support workers, and external stakeholders to coordinate administration, documentation, and service delivery.

Key Responsibilities

● Manage participant records and maintain accurate documentation.

● Coordinate service agreements, care plans, and participant onboarding.

● Assist with staff rostering and scheduling.

● Ensure compliance with NDIS Practice Standards and organisational policies.

● Monitor incident reports, risk assessments, and compliance registers.

● Prepare reports and administrative documentation.

● Liaise with participants, families, support coordinators, and allied health professionals.

● Support HR administration, including staff files, onboarding, and training records.

● Respond professionally to phone calls, emails, and general enquiries.

● Assist management with quality assurance and continuous improvement activities.

Essential Requirements

● Previous experience in an NDIS or disability services administration role.

● Excellent organisational and time management skills.

● Strong written and verbal communication skills.

● High level of computer literacy, including Microsoft Office.

● Knowledge of the NDIS Practice Standards and Quality Indicators.

● Ability to work independently and as part of a team.

● Current National Police Check.

● Current NDIS Worker Screening Clearance.

● Current Working with Children Check (if applicable).

● Current Driver’s Licence.

Desirable

● Experience using NDIS software such as Brevity, ShiftCare, CareMaster, or Lumary.

● Certificate III or IV in Business Administration, Community Services, or a related qualification.

● Understanding of SIL, SDA, and community support services.

What We Offer

● Competitive salary.

● Supportive and collaborative team environment.

● Ongoing professional development.

● Career progression opportunities.

● Meaningful work that positively impacts the lives of people living with disability.

How to Apply

Please submit your:

● Resume

● Cover Letter outlining your experience

● Copies of relevant qualifications and clearances

Only shortlisted applicants will be contacted.

We are an equal opportunity employer and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and culturally diverse communities.

Pay: $63,923.47 – $125,596.54 per year

Work Location: In person