Carer Support Worker jobs

The Collective Initiative (TCI) is a fast-growing organisation working in partnership with Dream Maker Community Services (DMCS), a well-known and nationally recognised NDIS service provider. DMCS is dedicated to empowering people with disabilities through tailored, person-centred care. Together, we are driven by a shared commitment to delivering impactful support that promotes independence, dignity, and meaningful community participation.

We are committed to keeping children and young people safe. We have clear child-safe policies and procedures, and all staff, contractors and students must follow them at all times.

About the Role

We are seeking 3 experienced SIL Support Workers (overnight active shifts) to work in our complex located in Leumeah. These 3 support workers must be available to work overnight (active shifts).

During active overnight shifts, Support Workers are required to remain awake and alert for the entire shift. Support Workers must remain available to respond to the needs of participants, answer the phone and provide support in the event of an emergency or when assistance is required. Providing active phone support to other Support Workers throughout the night, including responding to requests for assistance, guidance and emergency support.

Key Responsibilities

Participant Support

• Remaining awake, alert and available for the entire overnight shifts
• Providing personal care and manual handling support, and supporting participants who are on site
• Monitoring participants and responding promptly when support is required
• Responding appropriately to emergencies and incidents
• Completing and recording required hourly overnight welfare checks throughout the shift.

Overnight Support (On call)

• Providing phone-based support to other Support Workers assisting participants off site, including responding to requests for assistance, guidance or emergency support
• Responding to calls and enquiries from participants who are off site

Essential Requirements

• Previous experience as a Support Worker is required
• Ability to work active overnight shifts and remain awake and alert throughout the entire night
• Strong communication skills and the ability to remain calm and respond appropriately in stressful or emergency situations
• Ability to perform manual handling tasks as required
• A genuine passion for helping and supporting people
• Reliable car and current Australian driver’s licence (with comprehensive car insurance)
• Strong communication and interpersonal skills
• Reliability, patience, and a caring nature
• Willingness to learn
• Australian working rights

What We Offer

• Counselling sessions
• Ongoing support and training
• Flexible working hours to suit your lifestyle
• Supportive and friendly team environment
• Opportunity to build a meaningful career in community care
• Thorough induction training to equip you with the skills and confidence to perform your duties effectively
• Hourly rate between $50/$52
• Salary sacrifice

We welcome applicants from all backgrounds, including people from CALD communities, Aboriginal and Torres Strait Islander peoples, people with disabilities, and those of diverse genders.

TCI takes pride in maintaining high standards of safety and compliance. All applicants will be required to complete our thorough screening and induction process, which includes verifying the legal right to work in Australia, holding a valid driver’s licence, Comprehensive Car Insurance, with access to a reliable vehicle, and providing an NDIS Worker Screening Check, Working With Children Check, and National Police Check.

If you're excited about the opportunity to make a real impact in the lives of others, we want to hear from you! Please note that only short-listed applicants will be contacted.

Job Type: Casual

Pay: $50.00 – $52.00 per hour

Application Question(s):

• Do you have your own car (with comprehensive insurance)?
• What made you apply for this role?
• Are you available to work active overnight shifts from 11:00 PM to 7:00 AM and remain awake and alert for the entire shift (please answer the question)?
• Are you willing and able to commute to Leumeah for work?

Education:

• Certificate I - IV (Preferred)

Experience:

• disability support work: 3 years (Required)
• manual handling: 3 years (Required)

Licence/Certification:

• manual handling certificate (Required)
• WWCC and NDISWC (or willing to obtain) (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person