Case Management Support Worker jobs

Headstart Acquired Brain Injury Services is a specialist service supporting the choices and independence of people with an acquired brain injury (ABI). We are dedicated to supporting individuals with an ABI in enhancing their life skills and community engagement. Our core purpose is to make a difference in the lives of people touched by brain injury by providing opportunities and inspiring hope.

We're seeking applicants to join us in providing quality support, enabling people to live the life they choose.

As a Community Support Worker, you'll work with our consumers both in their homes and in the community, delivering flexible, individualised services such as in home support, life skills practice, personal care, incontinence care, meal support, mobility assistance, medication reminders and facilitating community involvement activities either one-on-one or within a small group setting. This may also include facilitating social, leisure and recreational connections.

We are looking for individuals with flexible availability to cover varying shifts from day to evening, sometimes overnight, Monday through Sunday.

What We Offer

• Casual salary: ordinary rate of $45.28 per hour + penalty rates
• Competitive salary with Not for Profit (NFP) salary packaging benefits reducing taxable income.
• Flexible working hours and varying shift lengths for work life balance
• Opportunity to make a meaningful impact by supporting individuals with Acquired Brain Injuries
• Access to an Employee Assistance Program
• Full training provided with 24/7 support
• Supportive team culture driven by values, encouraging innovation, and learning from others

Desired Skills and Experience:

• Excellent communication, interpersonal, and team skills.
• Compassionate and respectful approach to consumer care.
• Ability to handle sensitive situations with empathy.
• Ability to work autonomously.
• Commitment to consumer-driven services.
• Knowledge of community resources.
• Driver’s license and access to a reliable, well-presented vehicle with comprehensive insurance cover, and willingness to drive a service vehicle.
• Personal mobile phone to be used to access organisation systems.
• Cleared Working with Children Check and NDIS Worker Screening Check (or willingness to obtain).
• Current Provide First Aid certificate HLTAID011 (or willingness to obtain).
• Proof of your Right to Work in Australia.
Completion certificate for the NDIS Worker Orientation Module. This course is available through the NDIS Commission Training Portal - https://training.ndiscommission.gov.au/ Completion of a vocational qualification in disability, ageing or community services OR completion of the New Worker – NDIS Induction Module. This course is available through the NDIS Commission Training Portal - https://training.ndiscommission.gov.au/

How to Apply:

If you're passionate about making a difference in people's lives and are comfortable with personal care tasks and currently reside in, or intend to relocate to, the NSW regions of Hunter (including Lake Macquarie and Newcastle), Port Stephens, or the Central Coast, we'd love to hear from you.

Please apply by clicking on the Apply button and attaching the required documents, including your Resume and a brief cover letter highlighting your suitability for the role.

Candidates are required to obtain a Working with Children Check (WWCC) and a NDIS Worker Screening check (NDISWC) prior to being offered a role at Headstart ABI Services. While obtaining these checks is not required in the initial stages of the application process, candidates who already possess either of these checks are encouraged to notify us. By submitting your application, you confirm your willingness to obtain these checks later in the application process.

Headstart ABI Services is currently not accepting applications or referrals from recruitment agencies.