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    • Pay in accordance with the Restaurant Industry Award, including applicable casual loading and penalty rates.
    • This role is suitable for candidates who take pride…
    • View all Sushi Hub jobs - Sydney jobs - Front of House Team Member jobs in Sydney NSW
    • Salary Search: FOH Team Member Casual - Sushi Hub Westfield Sydney CBD salaries in Sydney NSW
    • See popular questions & answers about Sushi Hub
    • Serve both alcoholic and non-alcoholic drinks in a fast-paced environment.
    • Process sales through the POS, including accurate cash handling and eftpos…
    • Flexible casual hours — perfect for students and those balancing other commitments.
    • Guide guests through our menu and share your enthusiasm for our unique…
    • You are on the front line, greeting customers, taking orders, rolling burritos, re-stocking the fridges, basic food prep, wiping tables, and learning other…
    • Bar or restaurant experience is preferred, along with a friendly manner, good teamwork, and a willingness to pitch in wherever needed.
    • Delivering food and drinks to tables promptly and accurately.
    • Assisting front-of-house staff with clearing tables and maintaining floor cleanliness.
    • Restaurant Staff: Join one of our full-service restaurant teams, with opportunities available for experienced waitstaff and bartenders.
  • View similar jobs with this employer
    • You will be responsible for providing personalised guest experiences, walking our customers through the menu and making wholesome bowls from scratch.
    • Training will be provided on all aspects of our restaurant and bar for the right candidate.
    • We're looking for a mature and reliable person who can commit to at…
    • Casual hours, working 2-3 evenings per week with a 4:30pm start time.
    • Availability on Fridays and Saturdays is seen preferably.
    • As the first point of contact, you will greet and assist customers as they enter our restaurant.
    • 10-30 hours per week, weekends included.
    • Section Waiters – masters of the menu and champions of great service.
    • Restaurant Hosts – the Merivale ambassadors that kick off every unforgettable experience.
    • Waiter and Runner positions available for casual Friday and Saturday shifts.*.
    • The perfect candidate has already good experience in hospitality as a waiter or…
    • No previous restaurant experience required — entry-level applicants are welcome.
    • ✅ Friendly and approachable with customers.
    • ✨ On-the-job training.
  • View similar jobs with this employer
    • You will support the restaurant team by assisting with food preparation, customer service, cleaning and general operations, working under direct or general…

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Job Post Details

FOH Team Member Casual - Sushi Hub Westfield Sydney CBD
Sushi Hub
·
2.7
Sydney NSW 2000
From $34.76 an hour
Casual
Apply now

Job details

From $34.76 an hour
Casual
Shift work
Sydney NSW 2000

Full job description

Sushi Hub Westfield Sydney CBD is currently looking for motivated, reliable and customer-focused Front of House Customer Service Team Members to join our team.

This role is suitable for candidates who take pride in delivering good customer service, enjoy working in a busy CBD environment, and are looking for a workplace with clear standards, structured training and a supportive team.

Immediate start is available for suitable candidates.

About the Role

As a Front of House Team Member, you will be responsible for providing efficient, friendly and professional service to customers during daily trading and peak periods.

This position is ideal for someone who is confident in communicating with customers, able to stay calm under pressure, and willing to work as part of a team to maintain smooth store operations.

We are looking for candidates who are not only fast and reliable, but also have a positive service attitude and understand the importance of consistency, presentation and customer experience.

Key Responsibilities

  • Provide friendly, professional and efficient customer service
  • Process customer orders accurately using the POS system
  • Handle food handover and assist with customer enquiries
  • Maintain cleanliness and presentation of the service area
  • Refill products, sauces and customer service items as required
  • Communicate clearly with the kitchen and team members to support smooth operations
  • Handle customer concerns calmly and professionally
  • Maintain service speed, accuracy and store standards during busy trading periods
  • Follow food safety, hygiene and company procedures

Position Requirements

  • Must hold a valid RSA
  • Must have valid working rights in Australia
  • Previous customer service, hospitality or food retail experience is preferred
  • Positive, professional and customer-focused attitude
  • Strong communication and teamwork skills
  • Able to multitask and work efficiently in a fast-paced environment
  • Reliable, punctual and responsible
  • Able to stay calm and make good decisions under pressure
  • Willing to learn and follow clear service standards
  • Immediate start preferred

Availability

We are currently offering Casual positions with shifts based on store requirements and candidate availability.

Availability on the following days are highly preferred:

  • Tuesday
  • Wednesday
  • Thursday

What We Offer

  • Pay in accordance with the Restaurant Industry Award, including applicable casual loading and penalty rates
  • Immediate start available for suitable candidates
  • Structured training with clear service standards
  • Supportive and team-oriented working environment
  • Convenient CBD location inside Westfield Sydney
  • Fast-paced workplace with opportunities to build strong customer service and operational skills
  • Opportunity to grow within the team based on reliability, performance and attitude

How to Apply

Please submit your resume and include your current availability in your application.

Candidates with strong customer service skills, a positive work attitude and reliable availability will be highly considered.

Only shortlisted candidates will be contacted.

Pay: From $34.76 per hour

Experience:

  • Customer service: 1 year (Preferred)

Licence/Certification:

  • RSA (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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