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    • We are seeking an IT Support Officer / Rollout Technician to support a device refresh program at a major mining site in Muswellbrook.
    • Ability to pass a pre-employment medical and drug & alcohol screen.
    • $37.15 per hour (night shift rate).
    • Consistent night shift roster (9.00pm Start).

Job Post Details

IT Support Officer / Rollout Technician - job post

Chandler Macleod
3.6 out of 5 stars
Muswellbrook NSW
$80 an hour - Temporary
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Job details

Pay

  • $80 an hour

Job type

  • Temporary

Location

Muswellbrook NSW

Full job description

IT Support Officer / Rollout Technician (12-Month Experience Welcome)
Muswellbrook NSW
Approx. 3-month contract | Start mid-July
6:00am – 3:30pm | Full-time onsite

We are seeking an IT Support Officer / Rollout Technician to support a device refresh program at a major mining site in Muswellbrook. The role involves hands-on deployment of laptops and desktops into Microsoft Autopilot, working directly with end users across a high-volume rollout environment.

This is a strong opportunity for someone with around 12 months’ IT support experience who is looking to gain practical exposure in enterprise device deployment, Microsoft cloud technologies, and onsite end-user support.

Key responsibilities

  • End-to-end device provisioning including build, setup, and user handover
  • Supporting rollout of approximately 200–250 laptops and desktops
  • Microsoft Autopilot deployment, resets, and redeployment activities
  • Microsoft Intune enrolment and application/configuration deployment
  • Active Directory user and device management
  • ServiceNow ticket logging and updates
  • Asset tracking and CMDB maintenance
  • Direct end-user support and device handover
  • Ensuring a professional and positive end-user experience
About you

  • Approximately 12+ months experience in IT support, service desk, or desktop support
  • Exposure to Microsoft Autopilot and Intune, or ability to learn quickly
  • Experience with Microsoft Office 365 applications (Outlook, Teams, Word, Excel)
  • Familiarity with ServiceNow or similar ITSM platforms
  • Strong communication skills with a patient and customer-focused approach
  • Comfortable working onsite in an industrial/mining environment
  • Ability to manage multiple devices efficiently in a rollout setting
Requirements

  • Coal Board Medical or willingness to obtain
  • Regular Drug and Alcohol testing required
  • Full Australian working rights
  • Ability to work onsite at Mount Arthur Coal, Muswellbrook
What’s on offer

  • 3-month contract with potential extension
  • Practical, hands-on enterprise rollout experience
  • Exposure to Microsoft Autopilot, Intune, and modern workplace tools
  • Structured onsite IT environment with real impact work
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
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