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Child Support Agency jobs in New South Wales

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Analyst
NSW Department of Communities and Justice
 (part of NSW Government)
·
3.5
6 Parramatta Square, Parramatta NSW 2150
$116,981 - $129,492 a year
Temporary
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Job details

$116,981 - $129,492 a year
Employee assistance program
Temporary
6 Parramatta Square, Parramatta NSW 2150

Full job description

Department: Organisational Performance
Department/Agency: Department of Communities and Justice
Location: Parramatta, NSW, AU, 2150
Req ID: 86572

Analyst

Location – 6 Parramatta Square, Parramatta
Employment type – Temporary position for 12 months
Salary – $116,981 - $129,492 pa, plus employer's contribution to superannuation and annual leave loading

Your role

You will be responsible for:

  • Data development, analysis, interpretation and reporting activities that assist DCJ to fulfil its service delivery objectives, in line with NSW Government reforms and legislative requirements.
  • Progressing the development and improvement of national indicators that compare performance across Australian jurisdictions.
  • Briefing executive and other stakeholders on issues related to national reporting and the performance of NSW compared to other jurisdictions.
  • Updating reports and dashboards that present data on the performance of DCJ for internal and external stakeholders.

What you’ll do

  • Undertake extraction, analysis, interpretation, and reporting on data from external and internal data sets to inform service delivery planning and resource allocation, measurement of client outcomes, organisational performance reporting and the progress of reforms.
  • Undertake data extraction and analysis to inform service delivery practice and facilitate continuous improvement.
  • Contribute to the design, development and implementation of performance measures, tools and governance processes to improve business systems/ processes and workflows and enhance organisational capability.
  • Contribute to the establishment and maintenance of core internal and external data sets to meet the analysis and reporting needs of the organisation.
  • Participate in proactive initiatives that identify issues with quality and consistency of data collected and held by DCJ and its partner agencies to reduce potential limitations and ensure the useability of the data for analysis and reporting.
  • Provide technical support, tools, advice and skills development to district and program management staff to improve organisational capability in analysing and understanding data
  • Provide proactive and evidence-based advice to the Manager and Director to ensure that business unit matters which impact current business and future decision-making are fully considered. Work with team members to enhance capabilities and provide 2-way feedback on activities.

What we’re looking for

The Analyst requires the following in addition to role description capabilities:

  • A tertiary qualification in a social science or similar field that includes data analysis and statistics.
  • Well-developed skills in analysis and reporting of corporate data.
  • Demonstrated experience in drawing insights through data and data analysis and presenting results tailored to the targeted audience.
  • Good oral and written communication skills.
  • The ability to work effectively with a diverse range of people within the organisation.
  • A current Working with Children Check, in accordance with the Child Protection (Working with Children) Act 2012.
  • National Criminal History Record Check, in accordance with the Disability Inclusion Act 2014.
  • Knowledge of data presentation tools such as Tableau will be an advantage.
  • A detailed knowledge of statistical methods and programming languages is not required.

Download the role description.

What We Offer

We offer a variety of benefits, including:

  • A challenging and rewarding career
  • Flexible, autonomous work environment
  • Competitive pay and conditions
  • Training and development opportunities to build and maintain capabilities
  • Health & Wellbeing and Employee Assistance Programs

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 11 October 2026 at 11:59 pm AEDT.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Bernard Thomas on 0414 210 345 or via Bernard.Thomas@dcj.nsw.gov.au

If you’ve got a question about applying or require an adjustment in the recruitment process, please, call Lynsey Allison on 0409 193609 or via lynsey.allison1@dcj.nsw.gov.au

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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