Child Support Agency jobs in New South Wales

About the role:

The role is a highly regarded position within our organisation and your role as ITC Caseworker is to deliver high quality, therapeutic casework for young people in Intensive Therapeutic Care. You’ll lead the planning, implementation, monitoring, and review of case plans to support permanency and positive outcomes for Young People and their families.

Working within a trauma informed framework, you’ll collaborate with ITC staff including Coordinators, Therapeutic Specialists, and House Managers to provide a holistic response that promotes healing and personal growth. Your approach requires a dynamic and nimble mindset to ensure needs are identified and addressed through effective strategies that foster skill development, behavioural change, and engagement in education, employment, and community life.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

To be successful in this role, you will have:

A Bachelor degree in social work, youth work, community services or a relevant field.

Experience working with Young People with complex trauma and an understanding of adolescent development, trauma, attachment and resilience theory.

Proven casework skills, ideally in Out of Home Care (OOHC) or Child Protection experience in therapeutic residential care is highly regarded.

Please address the selection criteria in a cover letter. You can find the full selection criteria in the Position Description.

For more information on the advertised position, please contact:

Tanya Batman-Garner at Tanya.Batman@mackillop.org.au

** Shortlisting will commence immediately**

You must have a:

Valid and current Driver’s Licence.

Satisfactory Criminal History Check (paid for by MacKillop)

Valid Employee Working with Children Check and NDIS Check.

Why work with us?

Maximise Your Take Home Pay.

Generous salary packaging options up to $18,550 per year to reduce your taxable income and increase your net earnings.

Flexible, Family Friendly Work Options

Paid Maternity Leave, Purchased Leave Program (buy additional leave by adjusting your salary to spread over 48 or 50 weeks, giving you two or four extra weeks of leave per year)

Employee Assistance Program (EAP)

Free, confidential support across all areas of life including social, financial, physical, and mental wellbeing. Services include counselling, coaching, and health advice from qualified nutritionists.

Fitness Passport

Access to a discounted health and fitness program for you and your family, offering entry to multiple gyms and fitness centres for a fraction of the cost of a standard membership.

Supportive Work Environment

Monthly one on one meetings with your direct manager, designed to foster growth, wellbeing, and ongoing support.

Gender and LGBTIQA+ Equality

Mackillop is proud to be a Workplace Gender Equality Agency Employer of Choice for gender equality.

We welcome and support LGBTIQA+ staff at Mackillop and are Rainbow Tick accredited, committed to inclusive and non discriminatory services.

Sanctuary Model Framework

Mackillop is guided by the Sanctuary Model, a trauma informed, evidence based framework that brings our values to life. It helps create a safe, healing environment where individuals can manage stress and recover from trauma.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.