Chinese jobs in Mona Vale NSW

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About Us

Our client is a well-established travel and tourism organisation based in Sydney, supporting group travel programs across the Greater China market.

As part of their continued growth, they are seeking a Mandarin Speaking - Travel Operations Assistant to join their Operations team. This role will be responsible for supporting group travel bookings, preparing quotations, coordinating travel services, and liaising with suppliers, travel agents, and internal stakeholders to ensure seamless travel operations.

This is an excellent opportunity for a detail-oriented individual who enjoys administration, coordination, and customer-focused environments and is looking to develop a career within the travel industry.

Responsibilities

• Assist with the preparation of quotations, proposals, and travel-related documentation.
• Support the coordination of group travel bookings, including accommodation, transportation, and other travel services.
• Monitor booking status, deadlines, and service confirmations to ensure smooth operations.
• Maintain accurate booking records and update passenger information within internal systems.
• Liaise with travel agents, suppliers, and internal teams regarding booking requirements and service arrangements.
• Assist with booking amendments, cancellations, and general operational enquiries.
• Prepare invoices and support administrative processes related to tour departures.
• Provide day-to-day operational support and assist in resolving travel-related issues as they arise.
• Contribute to team projects, reporting, and process improvement initiatives.

Your Profile

• Fluent Mandarin and English communication skills.
• Ability to read and write Simplified Chinese.
• Previous experience in administration, customer service, reservations, travel operations, hospitality, logistics, or a similar support role.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Positive attitude with a willingness to learn and develop within the travel industry.
• Proficiency in Microsoft Office applications.
• Experience in travel, hospitality, or tourism is advantageous but not essential.
• Familiarity with the China, Taiwan, or Hong Kong markets will be highly regarded.
• Australian Citizen, Permanent Resident, or unrestricted work rights holder.

Contact

Please register your interest by forwarding your resume via the apply button. Please note only applicants short-listed will be contacted.

Your application will be treated with strict confidentiality.

For any enquiry. Please contact 0420 542 436