Cluster Manager jobs in Sydney NSW

Full-time | Monday to Friday, Day Shift Only

Are you a strong leader who enjoys solving problems, supporting teams, and ensuring operations run smoothly?

We’re looking for an experienced Area Manager to oversee multiple client sites across New South Wales. This role is ideal for someone who can lead from the front, build strong client relationships, and take ownership of operational outcomes.

This is a hands-on leadership position. While your primary focus will be managing people, clients, and site performance, you won’t be afraid to roll up your sleeves and support your team when required.

What You’ll Be Doing:

Operational Leadership

• Manage the day-to-day performance of cleaning and facilities sites
• Ensure services are delivered safely, efficiently and to a high standard
• Monitor site performance and proactively address operational issues
• Conduct regular site visits, inspections and quality audits
• Ensure staffing levels, equipment, and resources are effectively managed

Team Leadership

• Lead, coach, and develop frontline team members
• Support recruitment, onboarding, and training activities
• Create a positive culture built on accountability, communication, and teamwork
• Address performance concerns professionally and constructively

Client Management

• Build strong relationships and trust with clients across your portfolio
• Respond to requests and concerns promptly and professionally
• Identify opportunities to improve service delivery and client satisfaction

Problem Solving & Escalation

• Identify operational risks, equipment issues, staffing challenges, and service concerns before they become larger problems
• Take ownership of finding practical solutions
• Escalate issues appropriately when additional support or resources are required
• Drive continuous improvement across your sites and teams

What We’re Looking For:

• Experience managing teams in cleaning, facilities management, hospitality, retail operations, logistics, or similar service-based environments
• Proven leadership experience with the ability to motivate and develop people
• Strong organisational and time-management skills
• Excellent communication and relationship-building abilities
• A proactive approach to problem-solving
• Comfortable making decisions and taking ownership of outcomes
• Strong attention to detail and commitment to service quality
• Current driver’s license
• Full Australian working rights

Why Join Landon Group?

• Full-time role with Monday to Friday daytime hours
• No regular night shifts or weekend work
• Structured onboarding and ongoing support
• Company dedicated to internal growth and leadership development
• Supportive leadership team
• Opportunity to make a genuine impact across a growing business

About Us

At Landon Group, we deliver facilities management, commercial cleaning, gardening, and maintenance services across Australia. Our success is built on accountability, proactive thinking, and delivering exceptional service to every client.

If you’re a leader who takes ownership, solves problems and enjoys helping teams succeed, we’d love to hear from you.

How to Apply

Submit your CV and cover letter to outlining your leadership experience and why you’re interested in joining Landon Group.

Application Question(s):

• How much notice are you required to give your current employer?
• How many years’ experience do you have in commercial cleaning or similar fields?
• What’s your expected annual salary?

Experience:

• Management: 4 years (Preferred)
• Training & development: 2 years (Preferred)

Licence/Certification:

• Full Driver Licence (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person