Community Support Officer jobs in New South Wales

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

Our Community Venues contribute to the City of Sydney’s vision for a socially just and inclusive city by providing the broader community with access to a variety of venue spaces for a diverse range of activities. The Venue Support Officer position is responsible for maintaining the efficient and effective operation of all bookings for Community venues, attending site visits, logging maintenance issues and providing excellent service to community who hire our spaces. The Community venues team are in the process implementing a new online booking system and the venue support officer will be part of this process.

We are seeking a highly motivated person with existing or transferrable experience and skills, interested in working in a high paced, challenging environment within a small team.

To be successful in this role you will have:

• experience in a similar role or transferable skills and experience, including in customer facing roles
• excellent written and oral communication skills
• established computer skills in online booking software as well as Microsoft Office programs and TRIM (or similar), as well as the ability to quickly learn unfamiliar software and local processes and apply these skills efficiently with minimum supervision
• the ability to effectively prioritise high volumes of work and respond flexibly to competing priorities
• ability to work effectively in a team environment, supporting colleagues to provide positive outcomes

The role is mainly an administrative, office based role but does require attendance at Community venues for hire on a regular basis.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration, medical assessment and criminal history check.

Applications must be submitted online by 11:59pm, Tuesday 28 July 2026.

For more information, contact Chris Sipidias, Manager City Spaces, at CSipidias@cityofsydney.nsw.gov.au .

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive families
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.