Computer Support jobs in Brisbane QLD

Job description:

Location: Morningside QLD 4170, Australia
Contract: B2B
Job Type: Backfill & Dispatch.
Note: This is not full-time job. This is demand based (ad-hoc). Whenever client will raise a demand for support. You will be dispatched to the site to resolve the issue. You will be notified minimum 2-4 days before the support required onsite.
Schedule: Local Business hour

Job Overview

We are seeking a skilled and proactive EUC L1 Support Engineer to join our team on a 12-month B2B contract based in Brisbane Australia. The ideal candidate will provide first-line technical support to end users, ensuring smooth operation of end-user computing environments.

Key Responsibilities

• Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices
• Troubleshoot hardware and software issues
• Install, configure, and maintain operating systems and applications
• Manage user accounts, passwords, and access permissions
• Support Microsoft Office 365 and common enterprise applications
• Respond to tickets and incidents within agreed SLAs
• Escalate complex technical issues to L2/L3 support teams when required
• Maintain accurate documentation of issues and resolutions
• :Provide on-site and remote support as needed

Required Qualifications & Skills

• Proven experience in End User Computing (EUC) or IT Support (L1 level)
• Strong knowledge of Windows OS, Microsoft Office 365, and basic networking
• Familiarity with ticketing systems and ITIL processes
• Excellent troubleshooting and communication skills
• Ability to work independently and manage priorities effectively
• Mush have full time work rights in Australia.

Pay: $320.00 – $350.00 per day

Application Question(s):

• Do you have an active ABN?

Work Authorisation:

• Australia (Required)

Work Location: In person