Contract Telstra Customer Service jobs

Employment Type

Fixed Term (Fixed Term)

Closing Date

22 June 2026 11:59pm

Job Title

Field Delivery Telecommunications Trainee - Roma

Job Summary

Job Description

Kick start you career into one of Australia fastest growing industries and set yourself up with a job for life.

Australia's leading Telecommunications organisation are looking for energetic, empowered individuals who have an interest working in one of the most integral parts of our business. Our Field Service team provide on the ground support to homes and business around the country. As a Trainee Field Technician, you’ll be a trusted and familiar face in the community, using technology to solve real-world problems while building hands-on skills and experience that set you up to grow your career.

You will be rewarded with:

• 1 Year Full-time paid traineeship.

• Full-time fixed term employment for 1 year with the opportunity for a permanent contract thereafter.

• Vehicle, phone, and tablet provided.

• 4 weeks annual leave per year.

• Nationally recognised qualification.

• Safety equipment (PPE), and tools.

• On-going coaching, support and mentoring from qualified professionals.

• Receive 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
  

About the role
As a Field Delivery Telecommunications Trainee , you will work alongside a mentor offering you ongoing coaching, support and mentoring during your traineeship. You will get hands on training while providing our customers with a great experience by activating and assuring telecommunications / technology products and services, in homes and/or businesses.

You will actively participate in a diverse team environment to deliver the optimum customer and commercial outcomes aligned to Telstra's Behaviours & Habits and corporate strategy.

We have several positions available around the country. Find the specific locations below. The expectation is to reside in the targeted area or be willing to relocate.

This is a Fixed-term role for 12 months with opportunity for permanency thereafter.

To be considered for the opportunity you will need the following skills & attributes:

• Hold a current drivers licence.

• Physically fit for the role.

• The ability to undergo pre-employment medical and drug alcohol screening.

• Ability to undertake a police check.

• Professional and polite communication.

• Enjoy working in a team environment.

• Positive attitude and safety-first approach.

• Be technically minded.
  

Qualifications:
As a Trainee Technician you will be provided with Telecommunication Technology Cert III training during the traineeship along with relevant certifications and/or licencing for the location you reside in.

• No prior qualifications needed.

• Language, Literacy and Numeracy assessment undertaken by RTO .

Telstra can support you through offering training on Traffic management, Working With Children Check and white card certificates.

Bring your perspective

We’re creating a future that will enable every Australian to connect, share, work and play. We believe diverse perspectives make us stronger, so we’re committed to being a place where everyone feels they belong - and can bring their unique thinking. Because connection isn’t just what we do, it’s who we are. Visit our website for more information on Diversity, Equity and Inclusion at Telstra. Note:
"Upon submitting your application, you will receive an online assessment that you will need to complete. This assessment is an important part of our selection process, and we encourage you to complete it as soon as possible. Good luck, and we look forward to seeing your results!"

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!