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Credit Card Manager jobs

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    • Analyse credit risk and recommend mitigation strategies.
    • Continuous Improvement of credit policies, applications and systems.
    • View all DHL jobs - New South Wales jobs - Credit Manager jobs in New South Wales
    • Salary Search: Rhodes | Credit Manager salaries in New South Wales
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    • Strong written communication for credit submissions.
    • Financial analysis and credit risk assessment skills.
    • Prepare commercially focused credit submissions for…
    • Strong experience across credit management and collections.
    • Assess and recommend credit decisions within delegated authority.
    • Involvement in either of the following: card issuing, merchant acquiring, card scheme.
    • Minimum of 8 years experience within the card payments industry,…
    • Strong knowledge of credit legislation, litigation processes, and credit risk frameworks.
    • Lead credit operations — Manage credit assessment, approvals,…
    • We offer a range of fast, flexible, and competitively priced products that span our customers’ credit lifecycle, including personal loans, credit cards, and car…
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    • Proven experience launching or operating card programs, including virtual cards and/or physical cards.
    • Define and execute card business strategy, supporting the…
    • Experience in customer service, credit or similar role.
    • In this role, you'll deliver outstanding customer service while adhering to our credit policies,…
    • Working closely with senior leaders, you will develop Consumer Finance strategy, support strategic planning and investment decisions, prepare executive-level…
    • CCM aims to build a world-class end-to-end credit management function that improves customer experience, modernises risk management, and strengthens balance…
    • Manage credit risk while enabling commercial growth and customer success.
    • Drive continuous improvement across credit, collections and order-to-cash processes.
    • Deliver quality credit decisions/recommendations based on sound judgement, by adopting a systematic and consistent approach in line with the Bank’s credit…
    • Experience in corporate credit card administration, accounts payable, or a similar finance function.
    • Manage the end-to-end corporate card process – from issuing…
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    • Proven experience launching and operating global card programs, including virtual cards and physical cards.
    • Define and execute the global card business roadmap,…
    • Ongoing awareness of relevant industry issues, which might impact on external and internal credit environments affecting credit quality and recommend…

Job Post Details

Rhodes | Credit Manager - job post

DHL
3.6 out of 5 stars
New South Wales
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Location

New South Wales

Benefits

Pulled from the full job description

  • Employee discount
  • Employee rewards program
  • Training program

Full job description

Progress your career and enjoy our amazing team culture

We are seeking an experienced and commercially minded Credit Manager to lead our credit and collections function. This role is responsible for managing customer credit risk, driving effective collections strategies, optimising cash flow, and ensuring compliance with financial policies and procedures. The successful candidate will partner closely with Finance, Operations, Sales, and Customer teams to support business growth while maintaining strong financial controls.

:

  • Lead and manage the end-to-end credit management process across the business.
  • Develop and implement credit policies, procedures, and controls to minimise financial risk.
  • Monitor customer accounts, aged debt, and collection activities to improve cash flow and reduce overdue balances.
  • Manage complex collections and escalations while maintaining positive customer relationships.
  • Analyse credit risk and recommend mitigation strategies.
  • Continuous Improvement of credit policies, applications and systems
  • Lead, coach, and develop credit and accounts receivable team members.
  • Drive continuous improvement initiatives and leverage technology to enhance process efficiency.

DHL Supply Chain is a Great Place to Work

By joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow. We're proud of our supportive work environment where employees are given the tools and training, they need to learn, grow, and succeed.

The diversity of our team mirrors the diversity of our customers and the communities we're a part of. We promote an inclusive environment – guided by mutual respect, openness, honesty, trust, and cooperation. Beyond our supportive culture, we also offer our employees:

  • A world class training program to expand your skillset and propel your career to new heights
  • Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
  • Staff engagement opportunities including volunteering opportunities, site events, competitions and our Go Teach, Go Help and Go Green programs
  • Employee of the month and employee of the year recognition
  • Access to Perk-Box, our employee reward program, along with impressive staff discounts at many of our household-name customers

DHL Supply Chain is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. We will support flexible working arrangements that are tailored to the individual role requirements.

Join us and find your place at DHL

To be successful in this role, you will:

  • Have previous experience in Credit Management
  • Sound knowledge of credit management processes within a high volume, fast paced environment
  • Advanced Excel skills
  • Proven skills with complex accounts
  • Superior problem solving and negotiation skills
  • Be proficient in accounting software (Oracle preferred but not essential) and MS Office packages
  • Take an analytical approach and have the ability to make sound decisions
  • Be an effective communicator with advanced people skills, and the ability to influence

If you are an experienced and organised person, this is your opportunity to excel in a supportive, team environment. To take your career to the next level, APPLY NOW.


Please be aware that DHL Group will never ask for payment for interviews, certifications, or any part of the hiring process.

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