For over 80 years, PFD has continued to grow and innovate to better serve our customers. Today, we offer an extensive range of food and related products across Australia and, as part of Woolworths Group, continue to invest in our people, systems and future growth.

About this Position

Join PFD in a unique support role helping coordinate the supply of products to our cruise ship customer. From processing orders and invoices to coordinating documentation, transport and vessel loadings, you’ll work across multiple teams to make sure the details are right and everything stays on track.

Key Responsibilities

Process cruise ship orders, invoicing and associated documentation accurately and efficiently.
Manage PODs, order records and relevant loading documentation, including Form 43s.
Coordinate vessel loadings, drivers and pallet requirements to support smooth deliveries.
Liaise with transport, purchasing, warehouse and operational teams to support customer requirements.
Follow up shorts, discrepancies and other order issues, helping ensure they are resolved and accurately recorded.

What We’re Looking For

To thrive in this role, you will bring:

Previous experience in sales support, customer service, order processing or administration.
Strong attention to detail with excellent organisational and time-management skills.
Confident using Microsoft Excel and computer-based order/administration systems.
Strong communication and stakeholder coordination skills, with a practical approach to resolving issues.
Experience within foodservice, FMCG, distribution, transport or logistics would be advantageous.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus: Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.
Respect: Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.
Passion: Share the passion of making us a successful and dynamic company. Let’s celebrate successes.
Simplicity: Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.
Leadership: All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

If this sounds like your kind of challenge, we’d love to hear from you! Click the apply button and submit your updated resume and a cover letter.

Applications close Monday, 9 November at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.