Customer Cafe Sales Assistant jobs

Junior Cookie Shop Assistant

Batch Cookie Bar, Brisbane

Batch Cookie Bar makes thick, gooey, chocolate-loaded cookies, and we're looking for a bubbly, people-loving Cookie Sales Superstar to help us share them with the world.

About us

We're a Brisbane cookie bakery baking fresh batches, delivering same-day, and popping up at markets and events. If you think a warm cookie can fix most things, you'll fit right in.

What you'll be doing

• Greeting customers with energy and a big smile, in person at stalls and pop-ups and online
• Helping people choose their perfect cookies (and gently nudging them towards a 12-pack)
• Baking cookies (full training provided)
• Taking orders, handling payments and keeping the counter looking spotless
• Packing orders and helping with same-day deliveries
• Answering customer questions and making sure everyone leaves happier than they arrived
• Sharing ideas. Our team loves hearing what customers are craving

You might be our person if you

• Are friendly, upbeat and genuinely enjoy chatting with people
• Are reliable: you show up on time, every time, and you're someone the team can count on
• Stay calm and cheerful when it gets busy (queues happen when cookies are this good)
• Take pride in the details, like neat packaging, accurate orders and a tidy display
• Are a team player who's happy to jump in wherever needed

Bonus points for

• Retail, hospitality or customer service experience
• Social media confidence or an eye for great photos
• Knowledge of Brisbane's food and events scene
• A serious cookie opinion (chewy vs crispy? We want to hear it.)

What's in it for you

• A fun, friendly, fast-moving team
• Central Brisbane location
• Staff cookie perks (obviously)
• The chance to grow with a brand that's on the rise

How to apply

Send your resume and a short note with the subject line "Cookie Superstar." Tell us your favourite cookie flavour and why it's the best.

Goodluck! Only shortlisted candidates will be contacted.

Pay: $26.44 – $46.14 per hour

Benefits:

• Employee discount
• Free drinks
• Free food

Work Location: In person