Customer Complaints jobs
- Insurance Australia GroupSydney NSW
- Childcare assistance
- Parental leave
- Health insurance
- Vision insurance
- Dental insurance
- Relocation assistance
- Updating customer records in company systems.
- Answering customer calls, emails, and messages.
- Explaining policies, coverage, and claim status.
- Commonwealth Bank of AustraliaSydney NSW
- Childcare assistance
- Referral program
- Parental leave
- Health insurance
- Vision insurance
- Dental insurance
- Helping customers open bank accounts.
- Resolving complaints or banking issues.
- Meeting customer service and sales targets.
- Department of Customer ServiceSydney NSW
- Apply relevant legislation and procedures to assess and resolve customer complaints.
- Demonstrated experience delivering customer-focused resolution services.
- Department of Customer ServiceSydney NSW
- Apply relevant legislation and procedures to assess and resolve customer complaints.
- Demonstrated experience delivering customer-focused resolution services.
- Melbourne WaterMelbourne VIC
- A key part of the role is using customer feed and complaint insights to identify recurring issues, improve service quality and support better outcomes for…
- Fetch PetSydney NSW
- You’ll also play a critical role in handling and resolving customer complaints, ensuring that pet parents feel heard, valued, and treated fairly.
- Commonwealth BankWestern Australia
- Complete Financial Health Checks to assess customers’ financial needs.
- A passion for delivering outstanding customer service with every interaction.
- Melbourne WaterMelbourne VIC
- Extensive experience in a highly regulated and complex customer environments, including managing dissatisfied customers and customer complaints.
- integratedlivingNew South Wales
- Employee assistance program
- Salary packaging
- Proven customer service experience with a strong people-first approach.
- Deliver high-quality, professional customer service across multiple communication…
- Devine Rug careAustralia
- Work from home
- Calm and professional when handling customer concerns or complaints.
- Comfortable asking questions and uncovering customer needs.
- The Ideal Candidate Will Have*.
- Department of Customer ServiceGosford NSW
- Deliver high quality, consistent, personalised customer service and business outcomes.
- The Customer Service Advisor role is a part of the SafeWork NSW…
- Opal HealthCareSydney NSW
- Childcare assistance
- Referral program
- Employee mentoring program
- Free food
- Parental leave
- Health insurance
- Assist with complaint resolution and service recovery.
- Experience in customer service, healthcare, or administration (preferred).
- ResMedSydney NSW
- Identifying sales opportunities associated with customer enquiries.
- Key deliverables include addressing customer enquiries related to ResMed products, services,…
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- Commonwealth BankSydney NSW
- Ability to resolve basic customer complaints.
- This is a phone-based customer service role supporting customers who are victims of Card Fraud and Scams and y ou…
View similar jobs with this employerTravel Agent - Chermside
Often replies in 2 daysLuxury EscapesChermside QLD 4032- Birthday leave
- Offer excellent customer service by providing customers with general information relating to services, packages and pricing.
- Flexible hours and weekend work.
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- Water CorporationBalcatta WA 6021
- Annual leave
- Work from home
- Supporting customers in collaboration across both the Customer and Operations Groups.
- You will manage escalated issues, incidents, and complaints onsite,…
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Job Post Details
Claims & customer Consultant - job post
Job details
Pay
- $5,800 - $7,000 a month
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Childcare assistance
- Parental leave
- Health insurance
- Vision insurance
- Dental insurance
- Relocation assistance
- Life insurance
Full job description
Insurance Australia Group (IAG) is a leading Australian general insurance company that provides motor, home, and business insurance across Australia and New Zealand through brands like NRMA Insurance and CGU.
Typical responsibilities include:
Answering customer calls, emails, and messages
Helping customers lodge claims
Reviewing claim documents and information
Updating customer records in company systems
Explaining policies, coverage, and claim status
Coordinating with assessors, repairers, or other departments
Resolving complaints professionally
Meeting service and response-time targets
Skills Required
Good communication skills
Customer service experience
Computer/data entry skills
Problem-solving ability
Attention to detail
Patience and professionalism
Pay: $5,800.00 – $7,000.00 per month
Benefits:
- Childcare assistance
- Dental insurance
- Health insurance
- Life insurance
- Maternity leave
- Relocation assistance
- Salary packaging
- Visa sponsorship
- Vision insurance
Work Location: In person