Customer Service Manager jobs

As an Assistant Store Manager in our beautiful stores, you will work alongside and be the store manager's support. Through their coaching and development, you will be trained to lead the team in their absence and contribute to the success of the business.

ABOUT BILLINI

Your go-to destination for women's fashion footwear and accessories at affordable price points. With over 33 retail stores and counting across Australia, and a powerful online presence we have emerged as one of Australia's leading and fastest growing retailers.

WHY WORK AT BILLINI?

• Generous salary and incentive structure

- 50% off full priced products
- Flexible roster with a long weekend every month
- Supportive, passionate and collaborative environment
- Opportunity to grow your career with a rapidly expanding retailer
- Ongoing training and development opportunities with experienced industry mentors
- Employee Referral Program - earn incentives for successful placements

WHAT YOU WILL DO

• Lead the day-to-day operations of the store including opening and closing

- Lead and inspire your team to achieve KPI's and store targets
- Provide exceptional customer service
- Execute visual merchandising initiatives
- Stock management and loss prevention
- Support the manager with team training and development
- Be a Billini ambassador that influences our company culture and upholds our values

ABOUT YOU

• 2+ years’ experience in a retail sales role with a proven ability to step up and lead a team

- Experience working towards KPIs and sales budgets
- Exceptional customer service skills
- Strong and interpersonal skills to motivate and mentor a team to reach their full potential
- Excellent communication skills and personal presentation
- Ability to work in a fast-paced, high-volume sales environment
- Full time availability

If you align to our core values PASSIONATE, COLLABORATIVE & PROGRESSIVE and are driven to develop your career with a growing business, we would love to chat!