Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Representative jobs

Sort by: -
    • You will play a key role in providing high-quality service by managing customer enquiries, resolving issues efficiently, and maintaining strong internal…
  • Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields…
    • View all Fluke jobs - Sydney jobs
    • Salary Search: Customer Service Representative salaries in Sydney NSW
  • View similar jobs with this employer
    • Customer service experience (ideally within a call-centre environment).
    • As the first point of contact, you will manage inbound calls from Silverchain’s clients,…
  • View similar jobs with this employer
    • Customer service experience (ideally within a call-centre environment).
    • As the first point of contact, you will manage inbound calls from Silverchain’s clients,…
    • Being the initial contact for customer service.
    • Meeting required KPI performance for internal and external customers.
    • Maintain Customer Order entry process.
    • Have strong customer service skills.
    • The primary mission is to address customer needs, resolve issues, and ensure each interaction leaves the customer feeling…
    • Previous experience in a customer service role with proven exceptional customer service skills (preferred but not essential).
  • View similar jobs with this employer
    • Liaise with customers and interpreters to optimise scheduling and service delivery.
    • As a Customer Bookings Officer , you will coordinate interpreter bookings…
  • View similar jobs with this employer
    • Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement.
    • Your understanding of your customers and the Bank’s…
    • Provide excellent customer service over the phone and via email for management of customer queries and feedback.
    • Permanent Full-Time - 38.00 hours per week.
    • Encourage and support the use of self-service options where appropriate, helping customers find the most efficient solutions.
    • Contribute to product improvement and customer success initiatives.
    • Work closely with customers to address and resolve issues, follow established…
    • A compassionate and empathetic approach to customer service.
    • Customer service within community services, health, government, insurance, financial services,…
    • Provide quality and accurate information when handling customer enquiries including concise notes of customer contact.
    • Access to Corporate Partner Discounts.
    • The customer service team member will also provide administrative support to all programs and services.
    • Provide friendly, professional and efficient customer…

People also searched:

sales representative
customer support
strategy

Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Client Care Representative | Clinical Administration | FT - job post

Sonova
3.2 out of 5 stars
Stanthorpe QLD
Permanent, Full-time

Location

Stanthorpe QLD

Benefits

Pulled from the full job description

  • Uniform allowance
  • Parental leave
  • Employee discount
  • Employee assistance program
  • Salary packaging

Full job description

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Stanthorpe, Australia

Client Care Representative | Clinical Administration | FT - Stanthorpe

161313
Love interacting with people and providing 5-star customer service?

Want to make a difference in people’s lives?

Looking for a role with purpose and potential?

We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Stanthorpe, QLD.

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.

This is a permanent full time position with a fixed roster between Monday to Friday from 8:30am to 4:30pm. We’re seeking someone who is eager to grow with us and build a long-term career.

Who are we?
Connect Hearing is a leading provider of hearing health care services with a network of 180+ clinics nationwide. We exist to make a positive difference in our clients lives through better hearing.
We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team!

What will you be doing?
  • Welcoming our clients and managing their experience for optimal outcomes
  • Scheduling and confirming appointments for our clients
  • Providing administrative support to our Clinicians (Audiologists/Audiometrists)
  • Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures
  • Managing the clinic phone line and shared email inbox
  • Billing our clients correctly and taking a range of payments
  • Learning and competently using a range of software and applications

What do you need to be successful in this role?
  • Prior experience in face to face customer service and/or administration role
  • A passion for delivering an amazing client experience
  • Great communication and active listening skills
  • Resilience, self-motivation and lots of energy
  • Excellent organisational and time management skills
  • Ability to work autonomously and effectively within a team
  • Focus on results and the best possible outcomes for both our clinic and our clients
  • Intermediate computer skills
  • An interest in learning about features and basic repair/maintenance of hearing aids

What's in it for you?
  • Competitive remuneration package including base salary plus monthly performance bonuses
  • Salary packaging options
  • Uniform Allowance
  • Paid Parental Leave
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on Sonova Products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program (EAP)
  • Access to the LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values driven and people-centered culture
  • Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
  • A genuinely rewarding role with purpose and meaning

Sounds interesting?
If you feel that this opportunity is right for you, we would love to hear from you!

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Let Employers Find YouUpload Your Resume