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Job Post Details

Part-time E-Commerce Fulfilment & Customer Service Coordinator - job post

DESIGNSTUFF
Moorabbin VIC 3189
From $26 an hour - Part-time, Casual
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From $26 an hour

Job type

  • Part-time
  • Casual

Location

Moorabbin VIC 3189

Benefits

Pulled from the full job description

  • Employee discount

Full job description

DESIGNSTUFF is a growing online retailer supplying Australian customers with premium designer homewares, including our in-house labels DSIGNSTUFF and ENKEL Studio. Our success is built on a small but dedicated team that thrives on collaboration, a can-do attitude, and strong team spirit.

We are currently looking for a Part-Time E-Commerce Fulfilment & Customer Service Coordinator to support our day-to-day operations. This is a hands-on and varied role ideal for someone who enjoys working across order fulfilment, warehouse operations, and customer service in a fast-paced environment.

About the Role:

E-Commerce Order Fulfilment

  • Pick, pack, and dispatch customer orders with care and attention to detail
  • Receive, check, and process incoming stock
  • Assist with inventory management and stock replenishment
  • Ensure orders are fulfilled accurately and efficiently

Warehouse Operations

  • Maintain an organised, clean, and efficient warehouse environment
  • Replenish shelves and support stock organisation
  • Assist with general operational and warehouse tasks as required
  • Support the team in keeping day-to-day operations running smoothly

Customer Service

  • Assist customers with Click & Collect orders
  • Respond to customer enquiries via email and phone in a professional and friendly manner
  • Help resolve customer queries and provide exceptional customer experiences
  • Support communication with customers regarding orders and deliveries

Flexible Working Hours3/4 days per weekStart date: ASAP (early June is ideal)Flexible working arrangements considered for the right candidate.

About You.We’re looking for someone who is:

✔ Customer-focused - Friendly, professional, and solution-oriented✔ Detail-driven - Strong attention to detail and accuracy across fulfilment and operational tasks✔ Proactive - A self-starter who takes initiative and thrives in a fast-paced environment✔ A team player — Comfortable working independently while contributing to a small team✔ Adaptable and flexible - Happy to work across warehouse, fulfilment, customer service, and operational tasks✔ Highly organised - Strong time-management and problem-solving skills

Skills & ExperienceExperience in customer service and/or online retail is a plus, but not essential - we’re happy to train the right person! Strong problem-solving and time-management skills are however a must. Prior experience with logistics and eCommerce platforms like Starshipit, Cin7, or Shopify is valued.

Why Join Us?A fun, dynamic, and supportive team environment

  • Opportunity to grow and develop within a small but passionate team
  • Work with premium designer products and leading homeware brands
  • A role where your ideas and contributions are recognised and valued
  • Employee discount

If this sounds like the right fit, we would love to hear from you.Please kindly include a resume and a cover letter in your application.

Att: Emeline | Designstuff.com.au

Pay: From $26.00 per hour

Benefits:

  • Employee discount

Work Location: In person

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